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The analysis, development, and imple...

North Carolina State University.

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The analysis, development, and implementation of a knowledge-based high-performance work system: A case study of corporate innovation.

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The analysis, development, and implementation of a knowledge-based high-performance work system: A case study of corporate innovation./
作者:	O'Driscoll, Tony Michael.
面頁冊數:	195 p.
附註:	Chair: Don Martin.
Contained By:	Dissertation Abstracts International59-03A.
標題:	Business Administration, Management. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoeng/servlet/advanced?query=9826017
ISBN:	9780591783124

The analysis, development, and implementation of a knowledge-based high-performance work system: A case study of corporate innovation.
O'Driscoll, Tony Michael.

The analysis, development, and implementation of a knowledge-based high-performance work system: A case study of corporate innovation. - 195 p.

Chair: Don Martin.

Thesis (Ed.D.)--North Carolina State University, 1998.

The coming of the Information Age has changed the way business is conducted in the United States. Today, knowledge-based work in the service-arena is the fastest growing sector of the American economy. Research indicates that many Fortune 1000 organizations are striving to understand how to create and leverage new work practices to improve the performance of this rapidly emerging segment. Information Age business leaders have become interested in understanding how to create "Learning Organizations"--knowledge-based high performance work systems (HPWS) that leverage the intellectual capital base of the organization.

ISBN: 9780591783124Subjects--Topical Terms:

626628
Business Administration, Management.

The analysis, development, and implementation of a knowledge-based high-performance work system: A case study of corporate innovation.
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245 1 4 $a The analysis, development, and implementation of a knowledge-based high-performance work system: A case study of corporate innovation.
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500 $a Source: Dissertation Abstracts International, Volume: 59-03, Section: A, page: 0758.
502 $a Thesis (Ed.D.)--North Carolina State University, 1998.
520 $a The coming of the Information Age has changed the way business is conducted in the United States. Today, knowledge-based work in the service-arena is the fastest growing sector of the American economy. Research indicates that many Fortune 1000 organizations are striving to understand how to create and leverage new work practices to improve the performance of this rapidly emerging segment. Information Age business leaders have become interested in understanding how to create "Learning Organizations"--knowledge-based high performance work systems (HPWS) that leverage the intellectual capital base of the organization.
520 $a A review of the literature suggests that existing research in the area of knowledge-based HPWS practices is very limited, particularly in the area of case studies. Given this context, the purpose of this research was to document, via a descriptive case study, how a large telecommunications company: (1) assessed the need for, (2) developed, and (3) implemented a HPWS to leverage the capability of its workforce by capturing and developing their innovative new product and service ideas.
520 $a In this research endeavor, the phenomenon of interest was knowledge-based HPWS. The case studied was "Project Galileo"--the internal name for the work conducted on the assessment, development, and implementation of the knowledge-based HPWS. The study focused on how the "Galileo Team"--a team of individuals who were assigned to the Galileo Project--assessed the need for, developed, and implemented the knowledge-based HPWS and the units of analysis for the study consisted of: (1) five members from the Galileo team, (2) the observations of the researcher, and (3) project documentation.
520 $a Based on this research, a three-stage process model that described the work of the Galileo team was developed. This model was then compared to the standard Human Performance Technology (HPT) process model--a model that has been theoretically proposed as a blueprint for creating a learning organization. This analysis provides some insights as to how the theoretical HPT process model aligns with the actual work process undertaken by the Galileo team. Finally, based on the conclusions of this research, some implications for both practitioners and academicians in the areas of HPT and knowledge-based HPWS are provided.
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