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Customer knowledge management : = pe...
~
Al-Shammari, Minwir, (1962-)
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Customer knowledge management : = people, processes, and technology /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customer knowledge management :/ Minwir Al-Shammari.
Reminder of title:
people, processes, and technology /
Author:
Al-Shammari, Minwir,
Published:
Hershey, PA :Information Science Reference, : c2009.,
Description:
xxiv, 360 p. :ill. ;27 cm.
Notes:
"Premier reference source"--Cover.
Subject:
Customer relations. -
ISBN:
9781605662589 :
Customer knowledge management : = people, processes, and technology /
Al-Shammari, Minwir,1962-
Customer knowledge management :
people, processes, and technology /Minwir Al-Shammari. - Hershey, PA :Information Science Reference,c2009. - xxiv, 360 p. :ill. ;27 cm.
"Premier reference source"--Cover.
Includes bibliographical references and index.
"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.
ISBN: 9781605662589 :US165.00
LCCN: 2008037389Subjects--Topical Terms:
578582
Customer relations.
LC Class. No.: HF5415.5 / .A424 2009
Dewey Class. No.: 658.4/038
Customer knowledge management : = people, processes, and technology /
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Al-Shammari, Minwir,
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people, processes, and technology /
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Minwir Al-Shammari.
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Hershey, PA :
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c2009.
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Information Science Reference,
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xxiv, 360 p. :
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ill. ;
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27 cm.
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"Premier reference source"--Cover.
504
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Includes bibliographical references and index.
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"This book introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy from distinctive core advantages found in key organizational elements"--Provided by publisher.
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Customer relations.
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578582
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Relationship marketing.
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548872
based on 0 review(s)
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ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
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W0134179
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
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HF5415.5 A424 2009
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1 records • Pages 1 •
1
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