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The mind of the customer : = how gre...

Schachter, Lou.

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The mind of the customer : = how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The mind of the customer :/ Richard Hodge and Lou Schachter.
Reminder of title:	how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /
Author:	Hodge, Richard.
other author:	Schachter, Lou.
Published:	New York :McGraw-Hill, : c2006.,
Description:	xxii, 242 p. :ill. ;24 cm.
Subject:	Selling. -
Online resource:	http://www.loc.gov/catdir/enhancements/fy0665/2006277531-b.htmlhttp://www.loc.gov/catdir/enhancements/fy0665/2006277531-b.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0665/2006277531-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0665/2006277531-d.html
ISBN:	0071470271 :

The mind of the customer : = how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /
Hodge, Richard.

The mind of the customer :how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /Richard Hodge and Lou Schachter. - New York :McGraw-Hill,c2006. - xxii, 242 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0071470271 :US29.95

LCCN: 2006277531Subjects--Topical Terms:

643554
Selling.

LC Class. No.: HF5438.25 / .H625 2006

The mind of the customer : = how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /
LDR:01107cam a2200217 a 45 001 784476
003 OCoLC
005 20090302
008 090227s2006 nyua b 001 0 eng d
010 $a 2006277531
020 $a 0071470271 : $c US29.95
020 $a 9780071470278
035 $a (OCoLC)64415252
035 $a BM98TC01269
040 $a SISPL $c SISPL $d SISPL $d BAKER $d UAT $d IXA $d VP@ $d TEF $d UKM $d DLC $d QBX $d YDXCP $d BTCTA $d NDHU
050 0 0 $a HF5438.25 $b .H625 2006
100 $a Hodge, Richard. $3 927258
245 1 4 $a The mind of the customer : $b how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / $c Richard Hodge and Lou Schachter.
260 $a New York : $c c2006. $b McGraw-Hill,
300 $a xxii, 242 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Selling. $3 643554
650 $a Success in business. $3 522119
700 $a Schachter, Lou. $3 927257
856 4 2 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy0665/2006277531-b.html $z http://www.loc.gov/catdir/enhancements/fy0665/2006277531-b.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0665/2006277531-d.html $z http://www.loc.gov/catdir/enhancements/fy0665/2006277531-d.html