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Flying high in a competitive industr...
~
Pangarkar, Nitin.
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Flying high in a competitive industry : = cost-effective service excellence at Singapore Airlines /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Flying high in a competitive industry :/ Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.
Reminder of title:
cost-effective service excellence at Singapore Airlines /
Author:
Heracleous, Loizos Th.
other author:
Pangarkar, Nitin.
Published:
Singapore ;Mc Graw Hill, : c2006.,
Description:
xxiii, 217 p. :ill. ;24 cm.
Subject:
Aeronautics, Commercial - History. - Singapore -
ISBN:
0071249648 :
Flying high in a competitive industry : = cost-effective service excellence at Singapore Airlines /
Heracleous, Loizos Th.
Flying high in a competitive industry :
cost-effective service excellence at Singapore Airlines /Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar. - Singapore ;Mc Graw Hill,c2006. - xxiii, 217 p. :ill. ;24 cm.
Includes bibliographical references and index.
ISBN: 0071249648 :US32.00
LCCN: 2006325498Subjects--Corporate Names:
927203
Singapore Airlines
--History.Subjects--Topical Terms:
927204
Aeronautics, Commercial
--History.--Singapore
LC Class. No.: HE9874.S56 / H47 2006
Flying high in a competitive industry : = cost-effective service excellence at Singapore Airlines /
LDR
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OCoLC
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Flying high in a competitive industry :
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cost-effective service excellence at Singapore Airlines /
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Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.
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New York :
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c2006.
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Mc Graw Hill,
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xxiii, 217 p. :
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ill. ;
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24 cm.
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Includes bibliographical references and index.
610
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Singapore Airlines
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History.
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927203
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Aeronautics, Commercial
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Pangarkar, Nitin.
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Wirtz, Jochen.
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927202
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
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No. of reservations
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Attachments
W0063119
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HE9874.S56 H47 2006
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1 records • Pages 1 •
1
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