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The dollarization discipline : = how...

Gregory, Richard C., (1965-)

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The dollarization discipline : = how smart companies create customer value-- and profit from it /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The dollarization discipline :/ Jeffrey J. Fox, Richard C. Gregory.
Reminder of title:	how smart companies create customer value-- and profit from it /
Author:	Fox, Jeffrey J.,
other author:	Gregory, Richard C.,
Published:	Hoboken, N.J. :Wiley, : c2004.,
Description:	ix, 262 p. :ill. ;24 cm.
Subject:	Consumer satisfaction - Evaluation. -
Online resource:	http://www.loc.gov/catdir/toc/ecip0417/2004007665.htmlhttp://www.loc.gov/catdir/toc/ecip0417/2004007665.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0616/2004007665-b.htmlhttp://www.loc.gov/catdir/enhancements/fy0616/2004007665-b.html
Online resource:	http://www.loc.gov/catdir/description/wiley042/2004007665.htmlhttp://www.loc.gov/catdir/description/wiley042/2004007665.html
ISBN:	0471659509 :

The dollarization discipline : = how smart companies create customer value-- and profit from it /
Fox, Jeffrey J.,1945-

The dollarization discipline :how smart companies create customer value-- and profit from it /Jeffrey J. Fox, Richard C. Gregory. - Hoboken, N.J. :Wiley,c2004. - ix, 262 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0471659509 :US27.95

LCCN: 2004007665Subjects--Topical Terms:

694259
Consumer satisfaction
--Evaluation.

LC Class. No.: HF5415.15 / .F69 2004

The dollarization discipline : = how smart companies create customer value-- and profit from it /
LDR:01228cam a2200241 a 45 001 784402
003 OCoLC
005 20090310
008 090227s2004 njua b 001 0 eng
010 $a 2004007665
020 $a 0471659509 : $c US27.95
020 $a 9780471659501
035 $a (OCoLC)54974636 $z (OCoLC)56643198 $z (OCoLC)57577147
035 $a BM98TC01094
040 $a DLC $c DLC $d UKM $d BAKER $d BTCTA $d YDXCP $d OCLCG $d NDHU
042 $a pcc
050 0 0 $a HF5415.15 $b .F69 2004
100 $a Fox, Jeffrey J., $d 1945- $3 927156
245 1 4 $a The dollarization discipline : $b how smart companies create customer value-- and profit from it / $c Jeffrey J. Fox, Richard C. Gregory.
260 $a Hoboken, N.J. : $c c2004. $b Wiley,
300 $a ix, 262 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Consumer satisfaction $x Evaluation. $3 694259
650 $a Marketing $x Management. $3 559161
650 $a Sales management. $3 624757
650 $a Value added. $3 779435
700 $a Gregory, Richard C., $d 1965- $3 927155
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip0417/2004007665.html $z http://www.loc.gov/catdir/toc/ecip0417/2004007665.html
856 4 2 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy0616/2004007665-b.html $z http://www.loc.gov/catdir/enhancements/fy0616/2004007665-b.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/description/wiley042/2004007665.html $z http://www.loc.gov/catdir/description/wiley042/2004007665.html