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Improving tourism and hospitality se...

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Laws, Eric, (1945-)

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Improving tourism and hospitality services /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Improving tourism and hospitality services // Eric Laws.
Author:	Laws, Eric,
Published:	Cambridge, MA :CABI Pub., : c2004.,
Description:	xviii, 203 p. :ill. ;22 cm.
Subject:	Consumer satisfaction. -
Online resource:	http://www.loc.gov/catdir/enhancements/fy0725/2004058218-b.htmlhttp://www.loc.gov/catdir/enhancements/fy0725/2004058218-b.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0618/2004058218-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0618/2004058218-d.html
ISBN:	0851999956 (pbk.) :

Improving tourism and hospitality services /
Laws, Eric,1945-

Improving tourism and hospitality services /Eric Laws. - Cambridge, MA :CABI Pub.,c2004. - xviii, 203 p. :ill. ;22 cm.

Includes bibliographical references (p. 183-200) and index.

ISBN: 0851999956 (pbk.) :UK22.50

LCCN: 2004058218Subjects--Topical Terms:

578584
Consumer satisfaction.

LC Class. No.: G155.A1 / L385 2004

Dewey Class. No.: 910/.68

Improving tourism and hospitality services /
LDR:01021cam a2200241 a 45 001 780945
003 OCoLC
005 20081223
008 081121s2004 maua b 001 0 eng
010 $a 2004058218
020 $a 0851999956 (pbk.) : $c UK22.50
020 $a 9780851999951 (pbk.)
035 $a (OCoLC)56482354
035 $a SL97T05059
040 $a DLC $c DLC $d BAKER $d YDXCP $d BTCTA $d LVB $d OCLCG $d DH
042 $a pcc
050 0 0 $a G155.A1 $b L385 2004
082 0 0 $a 910/.68 $2 22
100 $a Laws, Eric, $d 1945- $3 698633
245 1 0 $a Improving tourism and hospitality services / $c Eric Laws.
260 $a Cambridge, MA : $c c2004. $b CABI Pub.,
300 $a xviii, 203 p. : $b ill. ; $c 22 cm.
504 $a Includes bibliographical references (p. 183-200) and index.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Hospitality industry. $3 614959
650 $a Tourism. $3 536870
856 4 2 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy0725/2004058218-b.html $z http://www.loc.gov/catdir/enhancements/fy0725/2004058218-b.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0618/2004058218-d.html $z http://www.loc.gov/catdir/enhancements/fy0618/2004058218-d.html

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W0061822

五樓西文書區A-HB(5F Western Language Books)

01.外借(書)_YB

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G155.A1 L385 2004

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1 records • Pages 1 •
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