語系:
繁體中文
English
說明(常見問題)
回圖書館首頁
手機版館藏查詢
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Service magic = the art of amazing y...
~
Zemke, Ron.
FindBook
Google Book
Amazon
博客來
Service magic = the art of amazing your customers /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Service magic/ Ron Zemke and Chip Bell.
其他題名:
the art of amazing your customers /
作者:
Zemke, Ron.
其他作者:
Bell, Chip R.
出版者:
[Chicago] :Dearborn Trade Pub., : c2003.,
面頁冊數:
xiii, 248 p. :ill.
標題:
Consumer satisfaction - United States. -
電子資源:
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=91085An electronic book accessible through the World Wide Web; click for information
ISBN:
0585468737 (electronic bk.)
Service magic = the art of amazing your customers /
Zemke, Ron.
Service magic
the art of amazing your customers /[electronic resource] :Ron Zemke and Chip Bell. - [Chicago] :Dearborn Trade Pub.,c2003. - xiii, 248 p. :ill.
Includes bibliographical references (p. 229-232) and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2003.
Available via World Wide Web.
ISBN: 0585468737 (electronic bk.)Subjects--Topical Terms:
779263
Consumer satisfaction
--United States.Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .Z465 2003eb
Dewey Class. No.: 658.8/12
Service magic = the art of amazing your customers /
LDR
:01022nam a2200253 a 45
001
757066
003
OCoLC
005
20080222
006
m d
007
cr cn-
008
080222s2003 ilua sb 001 0 eng d
020
$a
0585468737 (electronic bk.)
035
$a
ocm52916618
040
$a
N
$c
N
043
$a
n-us---
049
$a
AMFA
050
1 4
$a
HF5415.5
$b
.Z465 2003eb
082
0 4
$a
658.8/12
$2
22
100
$a
Zemke, Ron.
$3
769740
245
1 0
$a
Service magic
$h
[electronic resource] :
$b
the art of amazing your customers /
$c
Ron Zemke and Chip Bell.
260
$a
[Chicago] :
$c
c2003.
$b
Dearborn Trade Pub.,
300
$a
xiii, 248 p. :
$b
ill.
504
$a
Includes bibliographical references (p. 229-232) and index.
533
$a
Electronic reproduction.
$b
Boulder, Colo. :
$c
NetLibrary,
$d
2003.
$n
Available via World Wide Web.
$n
Access may be limited to NetLibrary affiliated libraries.
650
$a
Consumer satisfaction
$z
United States.
$3
779263
650
$a
Customer loyalty
$z
United States.
$3
877369
650
$a
Customer services
$z
United States.
$3
610920
650
$a
Service industries
$x
Customer services
$z
United States.
$3
877370
655
$a
Electronic books.
$2
lcsh
$3
542853
700
$a
Bell, Chip R.
$3
780008
710
$a
NetLibrary, Inc.
$3
542851
856
4
$3
Bibliographic record display
$u
http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=91085
$z
An electronic book accessible through the World Wide Web; click for information
994
$a
92
$b
AMF
筆 0 讀者評論
館藏地:
全部
電子資源
出版年:
卷號:
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
W9026964
電子資源
11.線上閱覽_V
電子書
EB
一般使用(Normal)
在架
0
1 筆 • 頁數 1 •
1
多媒體
評論
新增評論
分享你的心得
Export
取書館
處理中
...
變更密碼
登入