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Total access = giving customers what they want in an anytime, anywhere world /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Total access/ Regis McKenna.
Reminder of title:
giving customers what they want in an anytime, anywhere world /
Author:
McKenna, Regis.
Published:
Boston, Mass. :Harvard Business School Press, : c2002.,
Description:
xv, 252 p. ;24 cm.
Subject:
Consumer satisfaction. -
Online resource:
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=79093An electronic book accessible through the World Wide Web; click for information
ISBN:
0585440832 (electronic bk.)
Total access = giving customers what they want in an anytime, anywhere world /
McKenna, Regis.
Total access
giving customers what they want in an anytime, anywhere world /[electronic resource] :Regis McKenna. - Boston, Mass. :Harvard Business School Press,c2002. - xv, 252 p. ;24 cm.
Includes bibliographical references (p. 227-236) and index.
Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2003.
Available via World Wide Web.
ISBN: 0585440832 (electronic bk.)Subjects--Topical Terms:
578584
Consumer satisfaction.
Index Terms--Genre/Form:
542853
Electronic books.
LC Class. No.: HF5415.5 / .M3855 2002eb
Dewey Class. No.: 658.8/12
Total access = giving customers what they want in an anytime, anywhere world /
LDR
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giving customers what they want in an anytime, anywhere world /
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c2002.
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Harvard Business School Press,
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xv, 252 p. ;
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24 cm.
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Includes bibliographical references (p. 227-236) and index.
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2003.
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Available via World Wide Web.
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Access may be limited to NetLibrary affiliated libraries.
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Consumer satisfaction.
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https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=79093
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An electronic book accessible through the World Wide Web; click for information
994
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92
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AMF
based on 0 review(s)
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W9024137
電子資源
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1 records • Pages 1 •
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