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Customer once, client forever = 12 t...

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Customer once, client forever = 12 tools for building lifetime business relationships /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer once, client forever/ Richard Buckingham ; foreword by Paul B. Brown.
其他題名:	12 tools for building lifetime business relationships /
作者:	Buckingham, Richard,
出版者:	Washington, D.C. :Kiplinger Books, c2001. :
面頁冊數:	xxiii, 285 p. :ill. ;25 cm.
標題:	Consumer satisfaction - United States. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=74354An electronic book accessible through the World Wide Web; click for information
ISBN:	0938721194 (electronic bk.)

Customer once, client forever = 12 tools for building lifetime business relationships /
Buckingham, Richard,1963-

Customer once, client forever12 tools for building lifetime business relationships /[electronic resource] :Richard Buckingham ; foreword by Paul B. Brown. - 1st ed. - Washington, D.C. :Kiplinger Books, c2001. - xxiii, 285 p. :ill. ;25 cm.

Includes bibliographical references (p. 263-272) and index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2002.

Available via World Wide Web.

ISBN: 0938721194 (electronic bk.)Subjects--Topical Terms:

779263
Consumer satisfaction
--United States.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .B799 2001eb

Dewey Class. No.: 658.8/12

Customer once, client forever = 12 tools for building lifetime business relationships /
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