| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
Transforming corporate performance/ Michael A. Milgate. |
| Reminder of title: |
measuring and managing the drivers of business success / |
| Author: |
Milgate, Michael, |
| Published: |
Westport, CT :Praeger, : 2004., |
| Description: |
xi, 317 p. :ill. ;24 cm. |
| [NT 15003449]: |
Context for strategic performance measurement -- Performance measurement frameworks -- Self-assessment and business excellence -- Benchmarking and strategic performance measurement -- Process measurement -- Customer measurement : strategic issues, best practice, and new dimensions -- Strategic quality measurement frameworks and approaches -- Employee measurement -- Trends and practices in financial measurement -- Knowledge management and measurement -- Strategic performance measurement overview. |
| Subject: |
Industrial management - Evaluation. - |
| Online resource: |
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=125694An electronic book accessible through the World Wide Web; click for information |
| ISBN: |
0313053618 (electronic bk.) |