Your client's story : = know your cl...
Anthony, Mitch.

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  • Your client's story : = know your clients and the rest will follow /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: Your client's story :/ Scott West and Mitch Anthony.
    其他題名: know your clients and the rest will follow /
    作者: West, Scott,
    其他作者: Anthony, Mitch.
    出版者: Chicago :Dearborn Trade Pub., : c2005.,
    面頁冊數: xi, 239 p. :ill. ;24 cm.
    附註: Includes bibliographical references (p. 195-200) and index.
    內容註: Introduction the end of the process as we know it -- The recovery of discovery -- The magnetic power of curiosity -- Six degrees of separation: how you can connect with anyone...anywhere -- Why we can't resist a great question: 11 reasons to stop telling and start asking -- Interested not interesting: find out what makes each client unique -- The question is the answer: moving from monologues to dialogues -- Merging the quantitative and the qualitative -- Part II Questions about life -- Where your client has been: mastering the historical inquiry -- The experience inquiry -- Where your client is: mastering the transitions inquiry -- How your client got there: mastering the principles inquiry -- Where your client wants to be: mastering the goals inquiry -- Part III Intelligent inquiries for building your business -- They mean business: dialogues with the small business owner -- The new retirement dialogue -- The paycheck for life dialogue -- The venture philanthropy dialogue -- The mature dialogue: the legacy dialogue.
    標題: Customer relations. -
    電子資源: http://www.loc.gov/catdir/toc/ecip058/2005004959.htmlhttp://www.loc.gov/catdir/toc/ecip058/2005004959.html
    電子資源: http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html
    ISBN: 0793195705 (hbk.) :
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W0059432 六樓西文書區HC-Z(6F Western Language Books) 01.外借(書)_YB 一般圖書 HG179.5 W47 2005 一般使用(Normal) 在架 0
  • 1 筆 • 頁數 1 •
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