| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
Instant messaging rules/ Nancy Flynn. |
| Reminder of title: |
a business guide to managing policies, security, and legal issues for safe IM communication / |
| Author: |
Flynn, Nancy, |
| Published: |
New York :American Management Association, : c2004., |
| Description: |
xii, 210 p. ;23 cm. |
| [NT 15003449]: |
The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules. |
| Subject: |
Business communication. - |
| Online resource: |
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=117372An electronic book accessible through the World Wide Web; click for information |
| ISBN: |
0814428037 (electronic bk.) |