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Customer satisfaction = practical tools for building important relationships /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Customer satisfaction/ Dru Scott.
Reminder of title:	practical tools for building important relationships /
Author:	Scott, Dru.
Published:	Menlo Park, Calif. :Crisp Publications, : c2000.,
Description:	viii, 118 p. :ill. ;26 cm.
Subject:	Consumer satisfaction. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=113172An electronic book accessible through the World Wide Web; click for information
ISBN:	1417524820 (electronic bk.)

Customer satisfaction = practical tools for building important relationships /
Scott, Dru.

Customer satisfactionpractical tools for building important relationships /[electronic resource] :Dru Scott. - 3rd ed. - Menlo Park, Calif. :Crisp Publications,c2000. - viii, 118 p. :ill. ;26 cm. - A fifty-minute series book. - Fifty-Minute series..

Includes bibliographical references.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2004.

Available via World Wide Web.

ISBN: 1417524820 (electronic bk.)Subjects--Topical Terms:

578584
Consumer satisfaction.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.335 / .S38 2000eb

Dewey Class. No.: 658.8/12

Customer satisfaction = practical tools for building important relationships /
LDR:01193cmm a2200277 a 45 001 732938
003 OCoLC
005 20080318
006 m d
007 cr cnu---unuuu
008 250519s2000 caua sb 000 0 eng d
020 $a 1417524820 (electronic bk.)
035 $a ocm56080271
035 $a 732938
040 $a N $c N $d OCLCQ
049 $a AMFA
050 1 4 $a HF5415.335 $b .S38 2000eb
082 0 4 $a 658.8/12 $2 22
100 $a Scott, Dru. $3 825470
245 1 0 $a Customer satisfaction $h [electronic resource] : $b practical tools for building important relationships / $c Dru Scott.
250 $a 3rd ed.
260 $a Menlo Park, Calif. : $c c2000. $b Crisp Publications,
300 $a viii, 118 p. : $b ill. ; $c 26 cm.
490 1 $a A fifty-minute series book
504 $a Includes bibliographical references.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2004. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries. $n "This edition published in the Taylor & Francis e-Library, 2004."
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Customer relations. $3 578582
655 $a Electronic books. $2 lcsh $3 542853
710 $a NetLibrary, Inc. $3 542851
830 $a Fifty-Minute series. $3 824797
856 4 $3 Bibliographic record display $u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=113172 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF