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Improving PC services at Oshkosh Truck Corporation

Record Type:	Electronic resources : Monograph/item
Title/Author:	Improving PC services at Oshkosh Truck Corporation/ Jakob Holden Iversen, Michael A. Eierman, George C. Philip.
Author:	Iversen, Jakob Holden.
other author:	Eierman, Michael A.
Published:	Hershey, PA :Idea Group Pub., : c2004.,
Notes:	"This chapter appears in the book, Annals of cases on information technology, 2004, volume 6, edited by Mehdi Khosrow-Pour."
Subject:	Computer technical support - Case studies. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=99827An electronic book accessible through the World Wide Web; click for information
ISBN:	0585478481 (electronic bk.)

Improving PC services at Oshkosh Truck Corporation
Iversen, Jakob Holden.

Improving PC services at Oshkosh Truck Corporation[electronic resource] /Jakob Holden Iversen, Michael A. Eierman, George C. Philip. - Hershey, PA :Idea Group Pub.,c2004.

"This chapter appears in the book, Annals of cases on information technology, 2004, volume 6, edited by Mehdi Khosrow-Pour."

Includes bibliographical references.

Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.

Mode of access: World Wide Web.

ISBN: 0585478481 (electronic bk.)Subjects--Corporate Names:

815356
Oshkosh Truck Corporation
--Case studies.Subjects--Topical Terms:

815357
Computer technical support
--Case studies.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: QA76.9.T43 / .I94 2004eb

Dewey Class. No.: 004.0688

Improving PC services at Oshkosh Truck Corporation
LDR:01239nmm a2200289 a 45 001 728735
003 OCoLC
005 20071214
006 m d
007 cr cnu---unuuu
008 250516s2004 pau sb 000 0 eng d
020 $a 0585478481 (electronic bk.)
035 $a ocm53817901
035 $a 728735
040 $a N $c N
049 $a AMFA
050 1 4 $a QA76.9.T43 $b .I94 2004eb
082 0 4 $a 004.0688 $2 22
100 $a Iversen, Jakob Holden. $3 815355
245 1 0 $a Improving PC services at Oshkosh Truck Corporation $h [electronic resource] / $c Jakob Holden Iversen, Michael A. Eierman, George C. Philip.
260 $a Hershey, PA : $c c2004. $b Idea Group Pub.,
500 $a "This chapter appears in the book, Annals of cases on information technology, 2004, volume 6, edited by Mehdi Khosrow-Pour."
500 $a At head of title: IT5709.
500 $a Title from title screen caption.
504 $a Includes bibliographical references.
506 $a Made available through NetLibrary; access may be limited to NetLibrary affiliated libraries.
538 $a Mode of access: World Wide Web.
610 $a Oshkosh Truck Corporation $v Case studies. $3 815356
650 $a Computer technical support $v Case studies. $3 815357
650 $a Information technology $x Management $x Case studies. $3 717916
655 $a Electronic books. $2 lcsh $3 542853
700 $a Eierman, Michael A. $3 815353
700 $a Philip, George, C. $3 815354
710 $a NetLibrary, Inc. $3 542851
730 $a Annals of cases on information technology. $n Vol. 6. $3 815338
856 4 $3 Bibliographic record display $u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=99827 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF