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Crisis management by apology : = cor...

Hearit, Keith Michael.

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Crisis management by apology : = corporate response to allegations of wrongdoing /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Crisis management by apology :/ Keith Michael Hearit.
Reminder of title:	corporate response to allegations of wrongdoing /
Author:	Hearit, Keith Michael.
Published:	[Mahwah, N.J.] :Lawrence Erlbaum Associates, : c2006.,
Description:	ix, 250 p. ;23 cm.
Series:	LEA's communication series
[NT 15003449]:	Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics/ written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism.
Subject:	Apologizing. -
Online resource:	http://www.loc.gov/catdir/toc/fy055/2005040114.htmlhttp://www.loc.gov/catdir/toc/fy055/2005040114.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0634/2005040114-b.htmlhttp://www.loc.gov/catdir/enhancements/fy0634/2005040114-b.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0623/2005040114-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0623/2005040114-d.html
ISBN:	0805837884

Crisis management by apology : = corporate response to allegations of wrongdoing /
Hearit, Keith Michael.

Crisis management by apology :corporate response to allegations of wrongdoing /Keith Michael Hearit. - [Mahwah, N.J.] :Lawrence Erlbaum Associates,c2006. - ix, 250 p. ;23 cm. - LEA's communication series.

Includes bibliographical references (p. 219-240) and indexes.

Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics/ written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism.

ISBN: 0805837884

LCCN: 2005040114Subjects--Topical Terms:

627887
Apologizing.

LC Class. No.: HD59.2 / .H43 2006

Dewey Class. No.: 659.2

Crisis management by apology : = corporate response to allegations of wrongdoing /
LDR:01767cam a2200289 a 45 001 728164
005 20071227
008 071126s2006 nju b 001 0 eng
010 $a 2005040114
020 $a 0805837884
020 $a 0805837892 (pbk.) : $c UK21.50
020 $a 9780805837889
020 $a 9780805837896 (pbk.)
035 $a (OCoLC)59147849
035 $a PA96T0113
040 $a DLC $c DLC $d C#P $d BAKER $d IBS $d IXA $d NLGGC $d TTU $d BTCTA $d YDXCP $d LVB $d DH
042 $a pcc
050 0 0 $a HD59.2 $b .H43 2006
082 0 0 $a 659.2 $2 22
100 $a Hearit, Keith Michael. $3 814156
245 1 0 $a Crisis management by apology : $b corporate response to allegations of wrongdoing / $c Keith Michael Hearit.
260 $a [Mahwah, N.J.] : $c c2006. $b Lawrence Erlbaum Associates,
300 $a ix, 250 p. ; $c 23 cm.
440 0 $a LEA's communication series
504 $a Includes bibliographical references (p. 219-240) and indexes.
505 0 $a Introduction -- Apologia, social drama, and public ritual -- Legality and liability -- Apologetic ethics/ written with Sandra L. Borden -- Apologia and individuals : politicians, sports figures, and media celebrities -- Apologia and organizations : retail, manufacturing, and not-for-profits -- Institutional apologies : institutional, religious, and governmental -- Conclusions : corporate apologia, ideology, and ethical responses to criticism.
650 $a Apologizing. $3 627887
650 $a Business communication. $3 535059
650 $a Corporate image. $3 523494
650 $a Corporations $x Public relations. $3 595488
650 $a Crisis management. $3 562968
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/fy055/2005040114.html $z http://www.loc.gov/catdir/toc/fy055/2005040114.html
856 4 2 $3 Contributor biographical information $u http://www.loc.gov/catdir/enhancements/fy0634/2005040114-b.html $z http://www.loc.gov/catdir/enhancements/fy0634/2005040114-b.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0623/2005040114-d.html $z http://www.loc.gov/catdir/enhancements/fy0623/2005040114-d.html