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Built for use : = driving profitabil...

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Donoghue, Karen.

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Built for use : = driving profitability through the user experience /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Built for use :/ Karen Donoghue.
Reminder of title:	driving profitability through the user experience /
Author:	Donoghue, Karen.
Published:	New York :McGraw-Hill, : c2002.,
Description:	xxvi, 262 p. :ill. ;24 cm.
Subject:	Consumer satisfaction. -
ISBN:	0071383042 :

Built for use : = driving profitability through the user experience /
Donoghue, Karen.

Built for use :driving profitability through the user experience /Karen Donoghue. - New York :McGraw-Hill,c2002. - xxvi, 262 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0071383042 :US27.95

LCCN: 2001056215

Nat. Bib. No.: GBA2-24462Subjects--Topical Terms:

578584
Consumer satisfaction.

LC Class. No.: HF5415.5 / .D655 2002

Built for use : = driving profitability through the user experience /
LDR:00628cam a2200193 a 45 001 727009
005 20070919
008 070919s2002 nyua b 001 0 eng
010 $a 2001056215
015 $a GBA2-24462
020 $a 0071383042 : $c US27.95
020 $a 9780071383042
035 $a BM96T0022
040 $a DLC $c DLC $d C#P $d IBS $d UKM $d NLGGC $d BAKER $d BTCTA $d YDXCP $d NDHU
042 $a pcc
050 0 0 $a HF5415.5 $b .D655 2002
100 $a Donoghue, Karen. $3 811984
245 1 0 $a Built for use : $b driving profitability through the user experience / $c Karen Donoghue.
260 $a New York : $c c2002. $b McGraw-Hill,
300 $a xxvi, 262 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Customer relations $x Management. $3 582814
650 $a Customer services $x Management. $3 694192
650 $a Strategic planning. $3 528149

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W0056927

六樓西文書區HC-Z(6F Western Language Books)

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HF5415.5 D655 2002

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