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Customer service : = career success ...

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Timm, Paul R.

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Customer service : = career success through customer loyalty /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer service :/ Paul R. Timm.
Reminder of title:	career success through customer loyalty /
Author:	Timm, Paul R.
Published:	Upper Saddle River, N.J. :Pearson Education Ltd., : 2007.,
Description:	xviii, 281 p. :ill. ;26 cm.
Subject:	Consumer satisfaction. -
Online resource:	http://www.loc.gov/catdir/toc/ecip0618/2006026024.htmlhttp://www.loc.gov/catdir/toc/ecip0618/2006026024.html
ISBN:	0132236583 (pbk.) :

Customer service : = career success through customer loyalty /
Timm, Paul R.

Customer service :career success through customer loyalty /Paul R. Timm. - 4th ed. - Upper Saddle River, N.J. :Pearson Education Ltd.,2007. - xviii, 281 p. :ill. ;26 cm.

Includes bibliographical references and index.

ISBN: 0132236583 (pbk.) :US42.00

LCCN: 2006026024Subjects--Topical Terms:

578584
Consumer satisfaction.

LC Class. No.: HF5415.5 / .T513 2007

Dewey Class. No.: 658.8/12

Customer service : = career success through customer loyalty /
LDR:00779cam a2200217 a 45 001 726352
003 DLC
005 20070716
008 070712s2007 njua b 001 0 eng
010 $a 2006026024
020 $a 0132236583 (pbk.) : $c US42.00
020 $a 9780132236584 (pbk.)
035 $a TR96KB0031
040 $a DLC $c DLC $d DLC
050 0 0 $a HF5415.5 $b .T513 2007
082 0 0 $a 658.8/12 $2 22
100 $a Timm, Paul R. $3 725946
245 1 0 $a Customer service : $b career success through customer loyalty / $c Paul R. Timm.
250 $a 4th ed.
260 $a Upper Saddle River, N.J. : $c 2007. $b Pearson Education Ltd.,
300 $a xviii, 281 p. : $b ill. ; $c 26 cm.
504 $a Includes bibliographical references and index.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Customer relations. $3 578582
650 $a Customer services. $3 657636
650 $a Success in business. $3 522119
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip0618/2006026024.html $z http://www.loc.gov/catdir/toc/ecip0618/2006026024.html

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W0175353

六樓西文書區HC-Z(6F Western Language Books)

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HF5415.5 T513 2007

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