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Call center savvy = how to position ...

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Call center savvy = how to position your call center for the business challenges of the 21st century /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Call center savvy/ by Keith Dawson.
其他題名:	how to position your call center for the business challenges of the 21st century /
作者:	Dawson, Keith.
出版者:	New York :Telecom Library, : c1999.,
面頁冊數:	208 p. ;23 cm.
標題:	Consumer satisfaction. -
電子資源:	http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=51886An electronic book accessible through the World Wide Web; click for information
ISBN:	192962980X (electronic bk.)

Call center savvy = how to position your call center for the business challenges of the 21st century /
Dawson, Keith.

Call center savvyhow to position your call center for the business challenges of the 21st century /[electronic resource] :by Keith Dawson. - New York :Telecom Library,c1999. - 208 p. ;23 cm.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2001.

Available via World Wide Web.

ISBN: 192962980X (electronic bk.)Subjects--Topical Terms:

578584
Consumer satisfaction.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .D39 1999eb

Dewey Class. No.: 658.8/12

Call center savvy = how to position your call center for the business challenges of the 21st century /
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245 1 0 $a Call center savvy $h [electronic resource] : $b how to position your call center for the business challenges of the 21st century / $c by Keith Dawson.
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994 $a 92 $b AMF