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Dealing with difficult people in the library

Record Type:	Electronic resources : Monograph/item
Title/Author:	Dealing with difficult people in the library/ Mark R. Willis.
Author:	Willis, Mark R.
Published:	Chicago :American Library Association, : 1999.,
Description:	ix, 195 p. ;23 cm.
Subject:	Communication in library science - United States. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=45065An electronic book accessible through the World Wide Web; click for information
ISBN:	0585325367 (electronic bk.)

Dealing with difficult people in the library
Willis, Mark R.

Dealing with difficult people in the library[electronic resource] /Mark R. Willis. - Chicago :American Library Association,1999. - ix, 195 p. ;23 cm.

Includes bibliographical references (p. 187) and index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2000.

Available via World Wide Web.

ISBN: 0585325367 (electronic bk.)Subjects--Topical Terms:

807236
Communication in library science
--United States.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: Z711 / .W64 1999eb

Dewey Class. No.: 025.5

Dealing with difficult people in the library
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005 20070711
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007 cr cn-
008 250516s1999 ilu sb 001 0 eng d
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245 1 0 $a Dealing with difficult people in the library $h [electronic resource] / $c Mark R. Willis.
260 $a Chicago : $c 1999. $b American Library Association,
300 $a ix, 195 p. ; $c 23 cm.
504 $a Includes bibliographical references (p. 187) and index.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2000. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Communication in library science $z United States. $3 807236
650 $a Public libraries $x Security measures $z United States. $3 807237
650 $a Public libraries $z United States $x Public relations. $3 807238
650 $a Public services (Libraries) $z United States. $3 747610
650 $a Interpersonal relations. $3 518204
650 $a Library administration. $3 516687
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