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Managing difficult, frustrating, and...

Pollack, Dennis R.

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Managing difficult, frustrating, and hostile conversations : = strategies for savvy administrators /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Managing difficult, frustrating, and hostile conversations :/ Georgia J. Kosmoski, Dennis R. Pollack.
Reminder of title:	strategies for savvy administrators /
Author:	Kosmoski, Georgia J.
other author:	Pollack, Dennis R.
Published:	Thousand Oaks, Calif. :Corwin Press, : c2005.,
Description:	xiii, 152 p. :ports. ;24 cm.
Subject:	Aggressiveness - United States. -
Online resource:	http://www.loc.gov/catdir/toc/ecip051/2004022974.htmlhttp://www.loc.gov/catdir/toc/ecip051/2004022974.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0658/2004022974-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0658/2004022974-d.html
ISBN:	141291339X :

Managing difficult, frustrating, and hostile conversations : = strategies for savvy administrators /
Kosmoski, Georgia J.

Managing difficult, frustrating, and hostile conversations :strategies for savvy administrators /Georgia J. Kosmoski, Dennis R. Pollack. - 2nd ed. - Thousand Oaks, Calif. :Corwin Press,c2005. - xiii, 152 p. :ports. ;24 cm.

Includes bibliographical references (p. 139-145) and index.

ISBN: 141291339X :UK43.00

LCCN: 2004022974Subjects--Topical Terms:

540433
Aggressiveness
--United States.

LC Class. No.: LB3011.5 / .K67 2005

Dewey Class. No.: 371.5

Managing difficult, frustrating, and hostile conversations : = strategies for savvy administrators /
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008 070320s2005 cauc b 001 0 eng
010 $a 2004022974
020 $a 141291339X : $c UK43.00
020 $a 1412913403 (pbk.)
035 $a edw95000168
040 $a DLC $c DLC $d DLC
042 $a pcc
043 $a n-us---
050 0 0 $a LB3011.5 $b .K67 2005
082 0 0 $a 371.5 $2 22
100 $a Kosmoski, Georgia J. $3 540430
245 1 0 $a Managing difficult, frustrating, and hostile conversations : $b strategies for savvy administrators / $c Georgia J. Kosmoski, Dennis R. Pollack.
250 $a 2nd ed.
260 $a Thousand Oaks, Calif. : $c c2005. $b Corwin Press,
300 $a xiii, 152 p. : $b ports. ; $c 24 cm.
504 $a Includes bibliographical references (p. 139-145) and index.
650 $a Aggressiveness $z United States. $3 540433
650 $a Behavior modification $z United States. $3 540435
650 $a Conflict management $z United States. $3 540431
650 $a Mediation $z United States. $3 540434
650 $a School administrators $z United States. $3 540432
700 $a Pollack, Dennis R. $3 540429
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip051/2004022974.html $z http://www.loc.gov/catdir/toc/ecip051/2004022974.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0658/2004022974-d.html $z http://www.loc.gov/catdir/enhancements/fy0658/2004022974-d.html