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The kindness revolution : = the comp...

Horrell, Edward.

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The kindness revolution : = the company-wide culture shift that inspires phenomenal customer service /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The kindness revolution :/ Ed Horrell.
Reminder of title:	the company-wide culture shift that inspires phenomenal customer service /
Author:	Horrell, Edward.
Published:	New York :AMACOM, : c2006.,
Description:	xxvi, 198 p. ;24 cm.
Notes:	Includes index.
Subject:	Customer relations. -
Online resource:	http://www.loc.gov/catdir/toc/ecip0610/2006007483.htmlhttp://www.loc.gov/catdir/toc/ecip0610/2006007483.html
ISBN:	0814473075 (hbk.) :

The kindness revolution : = the company-wide culture shift that inspires phenomenal customer service /
Horrell, Edward.

The kindness revolution :the company-wide culture shift that inspires phenomenal customer service /Ed Horrell. - New York :AMACOM,c2006. - xxvi, 198 p. ;24 cm.

Includes index.

ISBN: 0814473075 (hbk.) :US23.00

LCCN: 2006007483

Nat. Bib. No.: GBA652880bnbSubjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HF5415.5 / .K537 2006

Dewey Class. No.: 658.8/12

The kindness revolution : = the company-wide culture shift that inspires phenomenal customer service /
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020 $a 0814473075 (hbk.) : $c US23.00
020 $a 9780814473078
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040 $a DLC $c DLC $d BAKER $d UKM $d C $d DLC
050 0 0 $a HF5415.5 $b .K537 2006
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245 1 4 $a The kindness revolution : $b the company-wide culture shift that inspires phenomenal customer service / $c Ed Horrell.
260 $a New York : $c c2006. $b AMACOM,
300 $a xxvi, 198 p. ; $c 24 cm.
500 $a Includes index.
650 $a Customer relations. $3 578582
650 $a Industrial relations. $3 590976
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/ecip0610/2006007483.html $z http://www.loc.gov/catdir/toc/ecip0610/2006007483.html