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Loyalty rules! : = how today's leade...
~
Reichheld, Frederick F.
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Loyalty rules! : = how today's leaders build lasting relationships /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Loyalty rules! :/ Frederick F. Reichheld.
Reminder of title:
how today's leaders build lasting relationships /
Author:
Reichheld, Frederick F.
Published:
Boston :Harvard Business School Press, : c2001.,
Description:
xiii, 213 p. :ill. ;25 cm.
Subject:
Customer loyalty. -
ISBN:
1578512050 :
Loyalty rules! : = how today's leaders build lasting relationships /
Reichheld, Frederick F.
Loyalty rules! :
how today's leaders build lasting relationships /Frederick F. Reichheld. - Boston :Harvard Business School Press,c2001. - xiii, 213 p. :ill. ;25 cm.
Includes bibliographical references and index.
ISBN: 1578512050 :US27.50
LCCN: 2001024195Subjects--Topical Terms:
717777
Customer loyalty.
LC Class. No.: HF5415.525 / .R45 2001
Dewey Class. No.: 658.8/12
Loyalty rules! : = how today's leaders build lasting relationships /
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how today's leaders build lasting relationships /
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Frederick F. Reichheld.
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xiii, 213 p. :
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ill. ;
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25 cm.
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Customer loyalty.
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523710
based on 0 review(s)
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ALL
六樓西文書區HC-Z(6F Western Language Books)
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Volume Number:
Items
2 records • Pages 1 •
1
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W0053559
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HF5415.525 R45 2001
一般使用(Normal)
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0
Reserve
W0053642
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HF5415.525 R45 2001
一般使用(Normal)
On shelf
0
Reserve
2 records • Pages 1 •
1
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