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CRM : = redefining customer relation...

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Peel, Jeffrey.

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CRM : = redefining customer relationship management /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	CRM :/ Jeffrey Peel.
Reminder of title:	redefining customer relationship management /
Author:	Peel, Jeffrey.
Published:	Amsterdam ;Digital Press, : c2002.,
Description:	xvii, 217 p. :ill. ;24 cm.
Subject:	Customer relations - Management. -
ISBN:	155558263X (pbk.) :

CRM : = redefining customer relationship management /
Peel, Jeffrey.

CRM :redefining customer relationship management /Jeffrey Peel. - Amsterdam ;Digital Press,c2002. - xvii, 217 p. :ill. ;24 cm.

Includes bibliographical references (p. 187-200) and index.

ISBN: 155558263X (pbk.) :UK34.20

LCCN: 2002067237Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5 / .P43 2002

Dewey Class. No.: 658.8/12

CRM : = redefining customer relationship management /
LDR:00570nam a2200181 a 45 001 693478
005 20040920
008 040920s2002 ne a b 001 0 eng
010 $a 2002067237
020 $a 155558263X (pbk.) : $c UK34.20
035 $a imw93000042
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .P43 2002
082 0 0 $a 658.8/12 $2 21
100 $a Peel, Jeffrey. $3 742947
245 1 0 $a CRM : $b redefining customer relationship management / $c Jeffrey Peel.
260 $a Amsterdam ; $a Boston : $c c2002. $b Digital Press,
300 $a xvii, 217 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 187-200) and index.
650 $a Customer relations $x Management. $3 582814

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六樓西文書區HC-Z(6F Western Language Books)

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HF5415.5 P43 2002

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