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The essential guide to knowledge man...

Tiwana, Amrit, (1974-)

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The essential guide to knowledge management : = e-business and CRM applications /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The essential guide to knowledge management :/ Amrit Tiwana.
Reminder of title:	e-business and CRM applications /
remainder title:	E-business and CRM applications
Author:	Tiwana, Amrit,
Published:	Upper Saddle River, NJ :Prentice Hall PTR, : c2001.,
Description:	xxiv, 315 p. :ill. ;24 cm.
Subject:	Customer relations. -
ISBN:	0130320005 (pbk.) :

The essential guide to knowledge management : = e-business and CRM applications /
Tiwana, Amrit,1974-

The essential guide to knowledge management :e-business and CRM applications /E-business and CRM applicationsAmrit Tiwana. - Upper Saddle River, NJ :Prentice Hall PTR,c2001. - xxiv, 315 p. :ill. ;24 cm. - Essential guide series. - Essential guide series (Prentice-Hall, inc.).

Includes bibliographical references (p. 303-309) and index.

ISBN: 0130320005 (pbk.) :US34.99

LCCN: 00050189Subjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HD30.2 / .T498 2001

Dewey Class. No.: 658.4/038

The essential guide to knowledge management : = e-business and CRM applications /
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100 $a Tiwana, Amrit, $d 1974- $3 567593
245 1 4 $a The essential guide to knowledge management : $b e-business and CRM applications / $c Amrit Tiwana.
246 3 0 $a E-business and CRM applications
246 3 0 $a Guide to knowledge management : $b e-business and CRM applications
260 $a Upper Saddle River, NJ : $c c2001. $b Prentice Hall PTR,
300 $a xxiv, 315 p. : $b ill. ; $c 24 cm.
490 1 $a Essential guide series
504 $a Includes bibliographical references (p. 303-309) and index.
650 $a Customer relations. $3 578582
650 $a Electronic commerce. $3 576153
650 $a Knowledge management. $3 563681
830 $a Essential guide series (Prentice-Hall, inc.) $3 736164