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切換: 標籤 | MARC模式 | ISBD

CRM unplugged : = releasing CRM's st...

~

Turk, Douglas.

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CRM unplugged : = releasing CRM's strategic value /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	CRM unplugged :/ Philip Bligh, Douglas Turk ; [foreword by Michael E. Porter].
其他題名:	releasing CRM's strategic value /
作者:	Bligh, Philip.
其他作者:	Turk, Douglas.
出版者:	Hoboken, N.J. :Wiley, : c2004.,
面頁冊數:	xviii, 205 p. :ill. ;24 cm.
標題:	Customer relations - Management -
電子資源:	http://www.loc.gov/catdir/toc/wiley041/2003025014.htmlhttp://www.loc.gov/catdir/toc/wiley041/2003025014.html
電子資源:	http://www.loc.gov/catdir/bios/wiley047/2003025014.htmlhttp://www.loc.gov/catdir/bios/wiley047/2003025014.html
電子資源:	http://www.loc.gov/catdir/description/wiley041/2003025014.htmlhttp://www.loc.gov/catdir/description/wiley041/2003025014.html
ISBN:	0471483044 :

CRM unplugged : = releasing CRM's strategic value /
Bligh, Philip.

CRM unplugged :releasing CRM's strategic value /Philip Bligh, Douglas Turk ; [foreword by Michael E. Porter]. - Hoboken, N.J. :Wiley,c2004. - xviii, 205 p. :ill. ;24 cm.

Includes bibliographic references and index.

ISBN: 0471483044 :US45.00

LCCN: 2003025014Subjects--Topical Terms:

582815
Customer relations
--Management

LC Class. No.: HF5415.5 / .B56 2004

Dewey Class. No.: 658.8/12

CRM unplugged : = releasing CRM's strategic value /
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856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/wiley041/2003025014.html $z http://www.loc.gov/catdir/toc/wiley041/2003025014.html
856 4 2 $3 Contributor biographical information $u http://www.loc.gov/catdir/bios/wiley047/2003025014.html $z http://www.loc.gov/catdir/bios/wiley047/2003025014.html
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