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Accelerating customer relationships ...

Swift, Ronald S.

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Accelerating customer relationships : = using CRM and relationship technologies /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Accelerating customer relationships :/ Ronald S. Swift.
Reminder of title:	using CRM and relationship technologies /
Author:	Swift, Ronald S.
Published:	Upper Saddle River, NJ :Prentice Hall PTR, : c2001.,
Description:	xxi, 480 p. :ill. ;25 cm.
Subject:	Customer relations. -
ISBN:	0130889849 :

Accelerating customer relationships : = using CRM and relationship technologies /
Swift, Ronald S.

Accelerating customer relationships :using CRM and relationship technologies /Ronald S. Swift. - Upper Saddle River, NJ :Prentice Hall PTR,c2001. - xxi, 480 p. :ill. ;25 cm.

Includes bibliographical references (p. [431]-456) and index.

ISBN: 0130889849 :US34.95

LCCN: 00047913Subjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HF5415.5 / .S95 2001

Dewey Class. No.: 658.8/12

Accelerating customer relationships : = using CRM and relationship technologies /
LDR:00620nam a2200181 a 45 001 681014
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008 010522s2001 njua b 001 0 eng
010 $a 00047913
020 $a 0130889849 : $c US34.95
035 $a lib00000003 bm00090001
040 $a DLC $c DLC $d DLC $d DH
042 $a pcc
050 0 0 $a HF5415.5 $b .S95 2001
082 0 0 $a 658.8/12 $2 21
100 $a Swift, Ronald S. $3 721932
245 1 0 $a Accelerating customer relationships : $b using CRM and relationship technologies / $c Ronald S. Swift.
260 $a Upper Saddle River, NJ : $c c2001. $b Prentice Hall PTR,
300 $a xxi, 480 p. : $b ill. ; $c 25 cm.
504 $a Includes bibliographical references (p. [431]-456) and index.
650 $a Customer relations. $3 578582