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The value network : = integrating th...

De Rose, Louis.

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The value network : = integrating the five critical processes that create customer satisfaction /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The value network :/ Louis J. De Rose.
Reminder of title:	integrating the five critical processes that create customer satisfaction /
Author:	De Rose, Louis.
Published:	New York :AMACOM, : c1994.,
Description:	vii, 198 p. :ill. ;24 cm.
Subject:	Consumer satisfaction. -
ISBN:	0814451098 :

The value network : = integrating the five critical processes that create customer satisfaction /
De Rose, Louis.

The value network :integrating the five critical processes that create customer satisfaction /Louis J. De Rose. - New York :AMACOM,c1994. - vii, 198 p. :ill. ;24 cm.

Includes bibliographical references (p. 187-189) and index.

ISBN: 0814451098 :US24.95

LCCN: 93043263Subjects--Topical Terms:

578584
Consumer satisfaction.

LC Class. No.: HD31 / .D37 1994

Dewey Class. No.: 658.8/12

The value network : = integrating the five critical processes that create customer satisfaction /
LDR:00599nam a2200181 a 45 001 662248
003 DLC
005 19940503094722.4
008 931103s1994 nyua b 001 0 eng
010 $a 93043263
020 $a 0814451098 : $c US24.95
035 $a dt 00013561
040 $a DLC $c DLC $d DLC
050 0 0 $a HD31 $b .D37 1994
082 0 0 $a 658.8/12 $2 20
100 $a De Rose, Louis. $3 688543
245 1 4 $a The value network : $b integrating the five critical processes that create customer satisfaction / $c Louis J. De Rose.
260 $a New York : $c c1994. $b AMACOM,
300 $a vii, 198 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 187-189) and index.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Industrial management. $3 529072
650 $a Value. $3 571596