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Strategic service management : = bey...
~
Boyle, Denis.
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Strategic service management : = beyond the moment of truth /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Strategic service management :/ edited by Denis Boyle.
Reminder of title:
beyond the moment of truth /
other author:
Boyle, Denis.
Published:
Oxford [England] ;Pergamon Press, : 1990.,
Description:
vi, 135 p. :ill. ;30 cm.
Series:
The Best of long range planning ;
Subject:
Service industries - Management. -
ISBN:
0080377513 (flexicover) :
Strategic service management : = beyond the moment of truth /
Strategic service management :
beyond the moment of truth /edited by Denis Boyle. - 1st ed. - Oxford [England] ;Pergamon Press,1990. - vi, 135 p. :ill. ;30 cm. - The Best of long range planning ;no. 7.
Includes bibliographical references.
ISBN: 0080377513 (flexicover) :US26.50
LCCN: 90040614Subjects--Topical Terms:
645927
Service industries
--Management.
LC Class. No.: HD9980.5 / .S765 1990
Dewey Class. No.: 658.4/012
Strategic service management : = beyond the moment of truth /
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Strategic service management :
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beyond the moment of truth /
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edited by Denis Boyle.
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1st ed.
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Oxford [England] ;
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1990.
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Pergamon Press,
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vi, 135 p. :
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ill. ;
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30 cm.
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The Best of long range planning ;
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no. 7
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Includes bibliographical references.
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Service industries
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Management.
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645927
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Strategic planning.
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Boyle, Denis.
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685657
based on 0 review(s)
Location:
ALL
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
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No. of reservations
Opac note
Attachments
W0028586
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
01.外借(書)_YB
一般圖書
HD9980.5 S898 1990
一般使用(Normal)
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1 records • Pages 1 •
1
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