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Quality facility management : = a ma...
~
Cotts, David G.
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Quality facility management : = a marketing and customer service approach /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Quality facility management :/ Stormy Friday, David G. Cotts.
Reminder of title:
a marketing and customer service approach /
Author:
Friday, Stormy,
other author:
Cotts, David G.
Published:
New York :Wiley, : c1995.,
Description:
xviii, 222 p. :ill. ;26 cm.
Notes:
Includes index.
Subject:
Consumer satisfaction. -
ISBN:
0471023221 (cloth : acid-free paper) :
Quality facility management : = a marketing and customer service approach /
Friday, Stormy,1947-
Quality facility management :
a marketing and customer service approach /Stormy Friday, David G. Cotts. - New York :Wiley,c1995. - xviii, 222 p. :ill. ;26 cm.
Includes index.
Bibliography: p. [211]-216.
ISBN: 0471023221 (cloth : acid-free paper) :US35.95
LCCN: 94021164Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HD1394 / .F75 1995
Dewey Class. No.: 658.5/62
Quality facility management : = a marketing and customer service approach /
LDR
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DLC
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1947-
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Quality facility management :
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a marketing and customer service approach /
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Stormy Friday, David G. Cotts.
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New York :
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c1995.
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Wiley,
300
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xviii, 222 p. :
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ill. ;
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26 cm.
500
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Includes index.
504
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Bibliography: p. [211]-216.
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Consumer satisfaction.
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578584
650
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Facility management.
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Total quality management.
$3
529315
700
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Cotts, David G.
$3
682542
based on 0 review(s)
Location:
ALL
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
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Material type
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W0028856
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
01.外借(書)_YB
一般圖書
HD1394 F898 1995
一般使用(Normal)
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1 records • Pages 1 •
1
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