Language:
English
繁體中文
Help
回圖書館首頁
手機版館藏查詢
Login
Back
Switch To:
Labeled
|
MARC Mode
|
ISBD
AMA handbook for customer satisfaction /
~
American Marketing Asoociation.
Linked to FindBook
Google Book
Amazon
博客來
AMA handbook for customer satisfaction /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
AMA handbook for customer satisfaction // Alan Dutka.
Author:
Dutka, Alan F.
Published:
Chicago, Ill. :American Marketing Association ; : c1994.,
Description:
viii, 231 p. :ill. ;24 cm.
Notes:
At head of title: American Marketing Association.
Subject:
Consumer satisfaction - Research. -
ISBN:
0844234540 :
AMA handbook for customer satisfaction /
Dutka, Alan F.
AMA handbook for customer satisfaction /
Alan Dutka. - Chicago, Ill. :American Marketing Association ;c1994. - viii, 231 p. :ill. ;24 cm.
At head of title: American Marketing Association.
Includes bibliographical references (p. 219-222) and index.
ISBN: 0844234540 :US49.95
LCCN: 92034249Subjects--Topical Terms:
658669
Consumer satisfaction
--Research.
LC Class. No.: HF5415.3 / .D88 1994
Dewey Class. No.: 658.8/12
AMA handbook for customer satisfaction /
LDR
:00733nam a2200217 a 45
001
647735
003
DLC
005
19940303134804.9
008
920904s1994 ilua b 001 0 eng
010
$a
92034249
020
$a
0844234540 :
$c
US49.95
035
$a
dt 00007801
040
$a
DLC
$c
DLC
$d
DLC
050
0 0
$a
HF5415.3
$b
.D88 1994
082
0 0
$a
658.8/12
$2
20
100
$a
Dutka, Alan F.
$3
658668
245
1 0
$a
AMA handbook for customer satisfaction /
$c
Alan Dutka.
260
$a
Chicago, Ill. :
$a
Lincolnwood, Ill., U.S.A. :
$c
c1994.
$b
American Marketing Association ;
$b
NTC Business Books,
300
$a
viii, 231 p. :
$b
ill. ;
$c
24 cm.
500
$a
At head of title: American Marketing Association.
504
$a
Includes bibliographical references (p. 219-222) and index.
650
$a
Consumer satisfaction
$x
Research.
$3
658669
650
$a
Consumers
$x
Research.
$3
565819
710
$a
American Marketing Asoociation.
$3
658667
740
0 1
$a
Customer satisfaction.
740
0 1
$a
Handbook for customer satisfaction.
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
W0018668
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HF5415.3 D976 1994
一般使用(Normal)
On shelf
0
Reserve
1 records • Pages 1 •
1
Reviews
Add a review
and share your thoughts with other readers
Export
pickup library
Processing
...
Change password
Login