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Customer retention : = an integrated...
~
Lowenstein, Michael W., (1942-)
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Customer retention : = an integrated process for keeping your best customers /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customer retention :/ Michael W. Lowenstein.
Reminder of title:
an integrated process for keeping your best customers /
Author:
Lowenstein, Michael W.,
Published:
Milwaukee, Wis. :ASQC Quality Press, : c1995.,
Description:
xxi, 179 p. :ill. ;24 cm.
Subject:
Consumer satisfaction. -
ISBN:
0873892577 (acid-free paper)
Customer retention : = an integrated process for keeping your best customers /
Lowenstein, Michael W.,1942-
Customer retention :
an integrated process for keeping your best customers /Michael W. Lowenstein. - Milwaukee, Wis. :ASQC Quality Press,c1995. - xxi, 179 p. :ill. ;24 cm.
Includes bibliographical references and index.
ISBN: 0873892577 (acid-free paper)
LCCN: 94046192 //r95Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HF5415.32 / .L69 1995
Dewey Class. No.: 658.8/12
Customer retention : = an integrated process for keeping your best customers /
LDR
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647397
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DLC
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94046192 //r95
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0873892577 (acid-free paper)
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HF5415.32
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.L69 1995
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Lowenstein, Michael W.,
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1942-
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Customer retention :
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an integrated process for keeping your best customers /
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Michael W. Lowenstein.
260
$a
Milwaukee, Wis. :
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c1995.
$b
ASQC Quality Press,
300
$a
xxi, 179 p. :
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ill. ;
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24 cm.
504
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Includes bibliographical references and index.
650
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Consumer satisfaction.
$2
lcstt
$3
578584
650
$a
Customer relations.
$3
578582
650
$a
Customer services.
$3
657636
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
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W0017311
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
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HF5415.32 L917 1995
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1 records • Pages 1 •
1
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