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Customer-centered reengineering : = ...
~
Schiffrin, Peter D.
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Customer-centered reengineering : = remapping for total customer value /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Customer-centered reengineering :/ Edwin T. Crego, Jr., Peter D. Schiffrin ; foreword, Karl Albrecht.
Reminder of title:
remapping for total customer value /
Author:
Crego, Edwin T.
other author:
Schiffrin, Peter D.
Published:
Burr Ridge, Ill. :Irwin Professional Pub., : c1995.,
Description:
xviii, 220 p. :ill. ;24 cm.
Subject:
Consumer satisfaction. -
ISBN:
0786302984
Customer-centered reengineering : = remapping for total customer value /
Crego, Edwin T.
Customer-centered reengineering :
remapping for total customer value /Edwin T. Crego, Jr., Peter D. Schiffrin ; foreword, Karl Albrecht. - Burr Ridge, Ill. :Irwin Professional Pub.,c1995. - xviii, 220 p. :ill. ;24 cm.
Includes bibliographical references (p. 209-213) and index.
ISBN: 0786302984
LCCN: 94010544 //r95Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HD58.8 / .C74 1995
Dewey Class. No.: 658.4/063
Customer-centered reengineering : = remapping for total customer value /
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Customer-centered reengineering :
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remapping for total customer value /
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Edwin T. Crego, Jr., Peter D. Schiffrin ; foreword, Karl Albrecht.
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Burr Ridge, Ill. :
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c1995.
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Irwin Professional Pub.,
300
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xviii, 220 p. :
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ill. ;
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24 cm.
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Includes bibliographical references (p. 209-213) and index.
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Consumer satisfaction.
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Organizational change.
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Schiffrin, Peter D.
$3
657665
based on 0 review(s)
Location:
ALL
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
Year:
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Items
1 records • Pages 1 •
1
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W0016748
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
01.外借(書)_YB
一般圖書
HD58.8 C913 1995
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1 records • Pages 1 •
1
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