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Quality on trial : = bringing bottom...

Gaeddert, Dee.

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Quality on trial : = bringing bottom-line accountability to the quality effort /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Quality on trial :/ Roger J. Howe, Dee Gaeddert, Maynard A. Howe.
Reminder of title:	bringing bottom-line accountability to the quality effort /
Author:	Howe, Roger J.
other author:	Gaeddert, Dee.
Published:	New York :McGraw-Hill, : c1995.,
Description:	xv, 163 p. :col. ill. ;27 cm.
Subject:	Consumer satisfaction. -
ISBN:	0070305838 (acid-free paper)

Quality on trial : = bringing bottom-line accountability to the quality effort /
Howe, Roger J.

Quality on trial :bringing bottom-line accountability to the quality effort /Roger J. Howe, Dee Gaeddert, Maynard A. Howe. - 2nd ed. - New York :McGraw-Hill,c1995. - xv, 163 p. :col. ill. ;27 cm.

Includes bibliographical references and index.

ISBN: 0070305838 (acid-free paper)

LCCN: 94040245Subjects--Topical Terms:

578584
Consumer satisfaction.

LC Class. No.: HD62.15 / .H69 1995

Dewey Class. No.: 658.4

Quality on trial : = bringing bottom-line accountability to the quality effort /
LDR:00632nam a2200193 a 45 001 646608
003 DLC
005 19950131102726.8
008 940928s1995 nyua b 001 0 eng
010 $a 94040245
020 $a 0070305838 (acid-free paper)
035 $a dt 00005790
040 $a DLC $c DLC $d DLC
050 0 0 $a HD62.15 $b .H69 1995
082 0 0 $a 658.4 $2 20
100 $a Howe, Roger J. $3 656191
245 1 0 $a Quality on trial : $b bringing bottom-line accountability to the quality effort / $c Roger J. Howe, Dee Gaeddert, Maynard A. Howe.
250 $a 2nd ed.
260 $a New York : $c c1995. $b McGraw-Hill,
300 $a xv, 163 p. : $b col. ill. ; $c 27 cm.
504 $a Includes bibliographical references and index.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Organizational change. $3 516701
650 $a Total quality management. $3 529315
700 $a Gaeddert, Dee. $3 656189
700 $a Howe, Maynard Alfred. $3 656190