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員工情緒勞務與顧客導向影響因素之研究 = = A study of t...

張羽琦

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員工情緒勞務與顧客導向影響因素之研究 = = A study of the antecedents of emotional labor and customer orientation of employees : the tourist agencies in Taipei as example : 以台北市綜合旅行社為例 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	員工情緒勞務與顧客導向影響因素之研究 = / 張羽琦撰
Reminder of title:	A study of the antecedents of emotional labor and customer orientation of employees : the tourist agencies in Taipei as example : 以台北市綜合旅行社為例 /
remainder title:	A study of the antecedents of emotional labor and customer orientation of employees
Author:	張羽琦
other author:	巫喜瑞
Published:	[花蓮縣] : 國立東華大學企業管理學系, : 民98[2009],
Description:	159面 : 圖,表 ; 30公分
Notes:	指導教授:巫喜瑞
Subject:	知覺組織支持 -
Online resource:	http://etd.lib.ndhu.edu.tw/ETD-db/ETD-search-c/view_etd?URN=etd-0205109-131642PDF全文

員工情緒勞務與顧客導向影響因素之研究 = = A study of the antecedents of emotional labor and customer orientation of employees : the tourist agencies in Taipei as example : 以台北市綜合旅行社為例 /
張羽琦

員工情緒勞務與顧客導向影響因素之研究 = A study of the antecedents of emotional labor and customer orientation of employees : the tourist agencies in Taipei as example : 以台北市綜合旅行社為例 / A study of the antecedents of emotional labor and customer orientation of employeesthe tourist agencies in Taipei as example張羽琦撰 - [花蓮縣] : 國立東華大學企業管理學系, 民98[2009] - 159面 : 圖,表 ; 30公分

指導教授:巫喜瑞

碩士論文--國立東華大學企業管理學系,2009

參考書目:面119-133Subjects--Topical Terms:

2616045
知覺組織支持

員工情緒勞務與顧客導向影響因素之研究 = = A study of the antecedents of emotional labor and customer orientation of employees : the tourist agencies in Taipei as example : 以台北市綜合旅行社為例 /
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