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Me, Myself, and My Close Brands: The...
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Luebke, Sarah S. F.
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Me, Myself, and My Close Brands: The Effect of Close Brand Relationships on Forgiveness Likelihood.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Me, Myself, and My Close Brands: The Effect of Close Brand Relationships on Forgiveness Likelihood./
作者:
Luebke, Sarah S. F.
出版者:
Ann Arbor : ProQuest Dissertations & Theses, : 2024,
面頁冊數:
125 p.
附註:
Source: Dissertations Abstracts International, Volume: 86-01, Section: B.
Contained By:
Dissertations Abstracts International86-01B.
標題:
Personality psychology. -
電子資源:
https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=31239188
ISBN:
9798383190593
Me, Myself, and My Close Brands: The Effect of Close Brand Relationships on Forgiveness Likelihood.
Luebke, Sarah S. F.
Me, Myself, and My Close Brands: The Effect of Close Brand Relationships on Forgiveness Likelihood.
- Ann Arbor : ProQuest Dissertations & Theses, 2024 - 125 p.
Source: Dissertations Abstracts International, Volume: 86-01, Section: B.
Thesis (Ph.D.)--The University of Iowa, 2024.
In this research, we study how the diagnosticity of a brand's transgressions and the closeness of the brand's consumers work together to affect how consumers reduce blame on the brand. Through moral decoupling, brand forgiveness likelihood and subsequent repurchase from consumers are affected. In other words, we suggest that transgression diagnosticity and consumers' closeness to a brand affect how consumers are able to morally decouple, or separate the brand's morality and performance, which subsequently affects consumers' forgiveness likelihood and repurchase intentions. In five studies, we test our model, using several different dependent variables. We end with a discussion on our findings, limitations, and future research.
ISBN: 9798383190593Subjects--Topical Terms:
2144789
Personality psychology.
Subjects--Index Terms:
Brand relationships
Me, Myself, and My Close Brands: The Effect of Close Brand Relationships on Forgiveness Likelihood.
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Source: Dissertations Abstracts International, Volume: 86-01, Section: B.
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In this research, we study how the diagnosticity of a brand's transgressions and the closeness of the brand's consumers work together to affect how consumers reduce blame on the brand. Through moral decoupling, brand forgiveness likelihood and subsequent repurchase from consumers are affected. In other words, we suggest that transgression diagnosticity and consumers' closeness to a brand affect how consumers are able to morally decouple, or separate the brand's morality and performance, which subsequently affects consumers' forgiveness likelihood and repurchase intentions. In five studies, we test our model, using several different dependent variables. We end with a discussion on our findings, limitations, and future research.
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https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=31239188
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