| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
A new ethos in banking/ by Rik Coeckelbergs. |
| Reminder of title: |
embracing values and ethics for a meaningful transformation / |
| Author: |
Coeckelbergs, Rik. |
| Published: |
Cham :Springer Nature Switzerland : : 2024., |
| Description: |
xi, 187 p. :ill. (some col.), digital ;24 cm. |
| [NT 15003449]: |
1. Introduction: We Need to Rethink Transformation -- 2. Once Upon a Time - A Short History of Banking -- 3. How digital transformation ended up being much bigger -- 4. Ethics, Ethos and the Rhetoric Triangle -- 5. The Complexity of Putting Ethos in Practice, A Few Use Cases -- 6. Don't Hide Behind Regulation -- 7. The Holy Trinity in Customer Experience -- 8. The Biggest Opportunity Since the Industrial Revolution -- 9. The Road to a New Ethos in Banking -- 10. Fast Forward: "My Life, My Bank in 2040". |
| Contained By: |
Springer Nature eBook |
| Subject: |
Banks and banking - Moral and ethical aspects. - |
| Online resource: |
https://doi.org/10.1007/978-3-031-78234-3 |
| ISBN: |
9783031782343 |