東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Service 4.0 = technology-enabled cus...

Kang, Parminder Singh.

FindBook

Google Book

Amazon

博客來

Service 4.0 = technology-enabled customer-centric supply chains /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Service 4.0/ by Parminder Singh Kang ... [et al.].
其他題名:	technology-enabled customer-centric supply chains /
其他作者:	Kang, Parminder Singh.
出版者:	Cham :Springer Nature Switzerland : : 2024.,
面頁冊數:	xv, 78 p. :ill. (chiefly col.), digital ;24 cm.
內容註:	Introduction to Service 4.0 and Customer-Centric Supply Chains -- Role of Big Data in Customer-Centric Service-Based Supply Chains -- Analytics Models for Customer-Centric Service-Based Supply Chains -- Achieving Customer-Centricity Through Data Analytics - Case Study on Women's Clothing E-commerce Reviews -- Future of Customer-Centric Service-Based Supply Chains.
Contained By:	Springer Nature eBook
標題:	Supply chain management. -
電子資源:	https://doi.org/10.1007/978-3-031-63875-6
ISBN:	9783031638756

Service 4.0 = technology-enabled customer-centric supply chains /
Service 4.0technology-enabled customer-centric supply chains /[electronic resource] :by Parminder Singh Kang ... [et al.]. - Cham :Springer Nature Switzerland :2024. - xv, 78 p. :ill. (chiefly col.), digital ;24 cm. - SpringerBriefs in service science,2731-3751. - SpringerBriefs in service science..

Introduction to Service 4.0 and Customer-Centric Supply Chains -- Role of Big Data in Customer-Centric Service-Based Supply Chains -- Analytics Models for Customer-Centric Service-Based Supply Chains -- Achieving Customer-Centricity Through Data Analytics - Case Study on Women's Clothing E-commerce Reviews -- Future of Customer-Centric Service-Based Supply Chains.

This book presents a systematic framework for Service 4.0, including service digitization, digitalization, and digital transformation, which is an integral part of Supply Chain 4.0 in coping with complex, dynamic, and interdependent systems. It provides a comprehensive state-of-the-art review of digital technologies to support Service 4.0 and Supply Chain 4.0, and discusses important pillars of customer-centric supply chain models. It then explains the role of big data in customer-centric service-based supply chains and links the different types of data needed to promote end-to-end transparency and value co-creation activities to promote these key pillars. Moreover, the book introduces practical models to support analytics for customer-centric supply chains and sheds light on how the industry practically uses existing models to promote service co-creation. A chapter of a case study on women's clothing e-commerce reviews and demonstrates how various data visualization and text mining methods can be used to uncover meaningful insights within the review data. The book is intended to help students and researchers quickly navigate through various technologies and future research directions in the areas of Service 4.0 and Supply Chain 4.0. It is also a valuable read for practitioners in this field.

ISBN: 9783031638756

Standard No.: 10.1007/978-3-031-63875-6doiSubjects--Topical Terms:

768426
Supply chain management.

LC Class. No.: HD38.6

Dewey Class. No.: 658.500285

Service 4.0 = technology-enabled customer-centric supply chains /
LDR:02758nmm a2200337 a 4500 001 2373811
003 DE-He213
005 20240803130459.0
006 m d
007 cr nn 008maaau
008 241231s2024 sz s 0 eng d
020 $a 9783031638756 $q (electronic bk.)
020 $a 9783031638749 $q (paper)
024 7 $a 10.1007/978-3-031-63875-6 $2 doi
035 $a 978-3-031-63875-6
040 $a GP $c GP
041 0 $a eng
050 4 $a HD38.6
072 7 $a KJMV8 $2 bicssc
072 7 $a BUS087000 $2 bisacsh
072 7 $a KJMV8 $2 thema
082 0 4 $a 658.500285 $2 23
090 $a HD38.6 $b .S491 2024
245 0 0 $a Service 4.0 $h [electronic resource] : $b technology-enabled customer-centric supply chains / $c by Parminder Singh Kang ... [et al.].
260 $a Cham : $b Springer Nature Switzerland : $b Imprint: Springer, $c 2024.
300 $a xv, 78 p. : $b ill. (chiefly col.), digital ; $c 24 cm.
490 1 $a SpringerBriefs in service science, $x 2731-3751
505 0 $a Introduction to Service 4.0 and Customer-Centric Supply Chains -- Role of Big Data in Customer-Centric Service-Based Supply Chains -- Analytics Models for Customer-Centric Service-Based Supply Chains -- Achieving Customer-Centricity Through Data Analytics - Case Study on Women's Clothing E-commerce Reviews -- Future of Customer-Centric Service-Based Supply Chains.
520 $a This book presents a systematic framework for Service 4.0, including service digitization, digitalization, and digital transformation, which is an integral part of Supply Chain 4.0 in coping with complex, dynamic, and interdependent systems. It provides a comprehensive state-of-the-art review of digital technologies to support Service 4.0 and Supply Chain 4.0, and discusses important pillars of customer-centric supply chain models. It then explains the role of big data in customer-centric service-based supply chains and links the different types of data needed to promote end-to-end transparency and value co-creation activities to promote these key pillars. Moreover, the book introduces practical models to support analytics for customer-centric supply chains and sheds light on how the industry practically uses existing models to promote service co-creation. A chapter of a case study on women's clothing e-commerce reviews and demonstrates how various data visualization and text mining methods can be used to uncover meaningful insights within the review data. The book is intended to help students and researchers quickly navigate through various technologies and future research directions in the areas of Service 4.0 and Supply Chain 4.0. It is also a valuable read for practitioners in this field.
650 0 $a Supply chain management. $3 768426
650 0 $a Customer services. $3 657636
650 0 $a Industry 4.0. $3 3491401
650 1 4 $a Supply Chain Management. $2 swd $3 1283588
650 2 4 $a Operations Management. $2 swd $3 1283589
650 2 4 $a IT in Business. $3 2114922
650 2 4 $a Services. $3 2055617
650 2 4 $a Computer and Information Systems Applications. $3 3538505
700 1 $a Kang, Parminder Singh. $3 3722214
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer Nature eBook
830 0 $a SpringerBriefs in service science. $3 3605378
856 4 0 $u https://doi.org/10.1007/978-3-031-63875-6
950 $a Business and Management (SpringerNature-41169)