東華大學圖書館 |

Transformation in global outsourcing = towards digital sourcing of IT and business services /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Transformation in global outsourcing/ edited by Leslie Willcocks, Ilan Oshri, Julia Kotlarsky.
其他題名:	towards digital sourcing of IT and business services /
其他作者:	Willcocks, Leslie.
出版者:	Cham :Springer International Publishing : : 2024.,
面頁冊數:	xxxviii, 510 p. :ill. (some col.), digital ;24 cm.
內容註:	Chapter 1 The Outsourcing Pivot: Advances and Challenges -- Part I Governing Traditional Outsourcing Services -- Chapter 2 The Governing Mechanisms of Successful Multisourcing Projects -- Chapter 3 What The Guardian Does in Multisourcing Projects -- Chapter 4 IT Multi-sourcing and Opportunistic Behaviour in Conditions of Uncertainty -- Chapter 5 Conflict Resolution in Business Services Outsourcing -- Part II Advancing Sourcing Performance -- Chapter 6 Managing Tensions in Globally Distributed Work -- Chapter 7 On Dissatisfaction with Offshore-Outsourcing: Is Backsourcing the Right Response? -- Chapter 8 Status Differentials and Framing in the Implementation of Task Migration Strategies -- Part III Shifting from Traditional Sourcing to Digital Services -- Chapter 9 The Evolution of Intelligent Automation as a Sourcing Option -- Chapter 10 Formal and Relational Governance of Artificial Intelligence Outsourcing -- Chapter 11 Internet-based Sourcing - Cloud and Crowdsourcing as Delivery Models -- Chapter 12 A Process Perspective on Emerging Value in Tournament-based and Collaborative Crowdsourcing -- Chapter 13 Digitalized Flexible Organisations: Toward the Future Sourcing of Work -- Chapter 14 Emerging Sourcing Challenges: Innovation, Net Zero and Digital Transformation.
Contained By:	Springer Nature eBook
標題:	Contracting out. -
電子資源:	https://doi.org/10.1007/978-3-031-61022-6
ISBN:	9783031610226

Transformation in global outsourcing = towards digital sourcing of IT and business services /
Transformation in global outsourcingtowards digital sourcing of IT and business services /[electronic resource] :edited by Leslie Willcocks, Ilan Oshri, Julia Kotlarsky. - Cham :Springer International Publishing :2024. - xxxviii, 510 p. :ill. (some col.), digital ;24 cm. - Technology, work and globalization,2730-6631. - Technology, work and globalization..

Chapter 1 The Outsourcing Pivot: Advances and Challenges -- Part I Governing Traditional Outsourcing Services -- Chapter 2 The Governing Mechanisms of Successful Multisourcing Projects -- Chapter 3 What The Guardian Does in Multisourcing Projects -- Chapter 4 IT Multi-sourcing and Opportunistic Behaviour in Conditions of Uncertainty -- Chapter 5 Conflict Resolution in Business Services Outsourcing -- Part II Advancing Sourcing Performance -- Chapter 6 Managing Tensions in Globally Distributed Work -- Chapter 7 On Dissatisfaction with Offshore-Outsourcing: Is Backsourcing the Right Response? -- Chapter 8 Status Differentials and Framing in the Implementation of Task Migration Strategies -- Part III Shifting from Traditional Sourcing to Digital Services -- Chapter 9 The Evolution of Intelligent Automation as a Sourcing Option -- Chapter 10 Formal and Relational Governance of Artificial Intelligence Outsourcing -- Chapter 11 Internet-based Sourcing - Cloud and Crowdsourcing as Delivery Models -- Chapter 12 A Process Perspective on Emerging Value in Tournament-based and Collaborative Crowdsourcing -- Chapter 13 Digitalized Flexible Organisations: Toward the Future Sourcing of Work -- Chapter 14 Emerging Sourcing Challenges: Innovation, Net Zero and Digital Transformation.

With businesses facing rapid change in technologies and digital business models, decision makers need to keep apace with the latest thought leadership in order to deliver value to stakeholders. This edited volume provides a comprehensive guide to the range of digital sourcing models and supporting technologies that deliver value to their sourcing engagements. It will be of great value to scholars and students of sourcing and digital business models, as well as practitioners and policymakers working in this space. Leslie Willcocks is Professor Emeritus at the London School of Economics and Political Science, Associate Fellow of Green Templeton College, Oxford (UK), and co-editor of the Journal of Information Technology and JIT Teaching Cases. He has an international reputation for his work on automation and the future of work; ITO/BPO outsourcing; cloud computing; digital business; strategy; automation; IT and innovation; organisational change; and global business management. He has published 75 books, and over 200 refereed papers in journals such as Harvard Business Review, California Management Review, Sloan Management Review, and Journal of Management Studies. He regularly presents at academic and practitioner conferences, and advises corporations and government agencies internationally. Ilan Oshri is Professor of Information Systems and the Director of the Centre of Digital Enterprise at the University of Auckland Business School, New Zealand. His research interests revolve around sourcing, digital transformation, digital sustainability and emerging technologies. He conducted research and advisory with global firms such as IBM, Tata Consultancy Services, Boston Consulting Group, KPMG, Accenture and many others. His work was published in leading international journals. He has published 22 books and dozens of industry reports and teaching cases on global sourcing, digital transformation, and emerging technologies. Julia Kotlarsky is a Professor of Information Systems at the University of Auckland Business School, New Zealand. Her research interests revolve around technology sourcing and innovation, digital transformation, digital sustainability and interface between Artificial Intelligence and humans. Her work is published in leading academic journals and books. Her publications are based on research conducted in companies such as IBM, Tata Consultancy Services, SAP, Infosys, Cognizant, Pactera and many others.

ISBN: 9783031610226

Standard No.: 10.1007/978-3-031-61022-6doiSubjects--Topical Terms:

698194
Contracting out.

LC Class. No.: HD2365

Dewey Class. No.: 658.4058

Transformation in global outsourcing = towards digital sourcing of IT and business services /
LDR:04867nmm a2200337 a 4500 001 2373810
003 DE-He213
005 20240802130235.0
006 m d
007 cr nn 008maaau
008 241231s2024 sz s 0 eng d
020 $a 9783031610226 $q (electronic bk.)
020 $a 9783031610219 $q (paper)
024 7 $a 10.1007/978-3-031-61022-6 $2 doi
035 $a 978-3-031-61022-6
040 $a GP $c GP
041 0 $a eng
050 4 $a HD2365
072 7 $a KJD $2 bicssc
072 7 $a BUS041000 $2 bisacsh
072 7 $a KJD $2 thema
082 0 4 $a 658.4058 $2 23
090 $a HD2365 $b .T772 2024
245 0 0 $a Transformation in global outsourcing $h [electronic resource] : $b towards digital sourcing of IT and business services / $c edited by Leslie Willcocks, Ilan Oshri, Julia Kotlarsky.
260 $a Cham : $b Springer International Publishing : $b Imprint: Palgrave Macmillan, $c 2024.
300 $a xxxviii, 510 p. : $b ill. (some col.), digital ; $c 24 cm.
490 1 $a Technology, work and globalization, $x 2730-6631
505 0 $a Chapter 1 The Outsourcing Pivot: Advances and Challenges -- Part I Governing Traditional Outsourcing Services -- Chapter 2 The Governing Mechanisms of Successful Multisourcing Projects -- Chapter 3 What The Guardian Does in Multisourcing Projects -- Chapter 4 IT Multi-sourcing and Opportunistic Behaviour in Conditions of Uncertainty -- Chapter 5 Conflict Resolution in Business Services Outsourcing -- Part II Advancing Sourcing Performance -- Chapter 6 Managing Tensions in Globally Distributed Work -- Chapter 7 On Dissatisfaction with Offshore-Outsourcing: Is Backsourcing the Right Response? -- Chapter 8 Status Differentials and Framing in the Implementation of Task Migration Strategies -- Part III Shifting from Traditional Sourcing to Digital Services -- Chapter 9 The Evolution of Intelligent Automation as a Sourcing Option -- Chapter 10 Formal and Relational Governance of Artificial Intelligence Outsourcing -- Chapter 11 Internet-based Sourcing - Cloud and Crowdsourcing as Delivery Models -- Chapter 12 A Process Perspective on Emerging Value in Tournament-based and Collaborative Crowdsourcing -- Chapter 13 Digitalized Flexible Organisations: Toward the Future Sourcing of Work -- Chapter 14 Emerging Sourcing Challenges: Innovation, Net Zero and Digital Transformation.
520 $a With businesses facing rapid change in technologies and digital business models, decision makers need to keep apace with the latest thought leadership in order to deliver value to stakeholders. This edited volume provides a comprehensive guide to the range of digital sourcing models and supporting technologies that deliver value to their sourcing engagements. It will be of great value to scholars and students of sourcing and digital business models, as well as practitioners and policymakers working in this space. Leslie Willcocks is Professor Emeritus at the London School of Economics and Political Science, Associate Fellow of Green Templeton College, Oxford (UK), and co-editor of the Journal of Information Technology and JIT Teaching Cases. He has an international reputation for his work on automation and the future of work; ITO/BPO outsourcing; cloud computing; digital business; strategy; automation; IT and innovation; organisational change; and global business management. He has published 75 books, and over 200 refereed papers in journals such as Harvard Business Review, California Management Review, Sloan Management Review, and Journal of Management Studies. He regularly presents at academic and practitioner conferences, and advises corporations and government agencies internationally. Ilan Oshri is Professor of Information Systems and the Director of the Centre of Digital Enterprise at the University of Auckland Business School, New Zealand. His research interests revolve around sourcing, digital transformation, digital sustainability and emerging technologies. He conducted research and advisory with global firms such as IBM, Tata Consultancy Services, Boston Consulting Group, KPMG, Accenture and many others. His work was published in leading international journals. He has published 22 books and dozens of industry reports and teaching cases on global sourcing, digital transformation, and emerging technologies. Julia Kotlarsky is a Professor of Information Systems at the University of Auckland Business School, New Zealand. Her research interests revolve around technology sourcing and innovation, digital transformation, digital sustainability and interface between Artificial Intelligence and humans. Her work is published in leading academic journals and books. Her publications are based on research conducted in companies such as IBM, Tata Consultancy Services, SAP, Infosys, Cognizant, Pactera and many others.
650 0 $a Contracting out. $3 698194
650 1 4 $a Innovation and Technology Management. $3 3538485
650 2 4 $a Operations Research and Decision Theory. $3 3591727
700 1 $a Willcocks, Leslie. $3 666018
700 1 $a Oshri, Ilan. $3 1083588
700 1 $a Kotlarsky, Julia. $3 1083587
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer Nature eBook
830 0 $a Technology, work and globalization. $3 1083620
856 4 0 $u https://doi.org/10.1007/978-3-031-61022-6
950 $a Business and Management (SpringerNature-41169)