東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

Linked to FindBook

Google Book

Amazon

博客來

The Human Factor : = The Behavioral Drivers and Operational Impact of Discretion.

Record Type:	Electronic resources : Monograph/item
Title/Author:	The Human Factor :/
Reminder of title:	The Behavioral Drivers and Operational Impact of Discretion.
Author:	Niewoehner, Robert J., III.
Description:	1 online resource (138 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 83-11, Section: B.
Contained By:	Dissertations Abstracts International83-11B.
Subject:	Business administration. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=29060498click for full text (PQDT)
ISBN:	9798438790679

The Human Factor : = The Behavioral Drivers and Operational Impact of Discretion.
Niewoehner, Robert J., III.

The Human Factor :The Behavioral Drivers and Operational Impact of Discretion. - 1 online resource (138 pages)

Source: Dissertations Abstracts International, Volume: 83-11, Section: B.

Thesis (Ph.D.)--The University of North Carolina at Chapel Hill, 2022.

Includes bibliographical references

Aim: Recent operations research acknowledges that agents in our operational systems have discretion to make decisions. Modeling this behavior requires assumptions, but these assumptions may induce gaps between models and real-world observations. In the end, these decisions coalesce firm-level outputs, both for good and ill. Despite this, deliberate system design can transform problematic deviance into productive discretion. In this dissertation, I detail three explorations of system design and the operational impact of human discretion.Background: The operations literature has a rich history of applying formal mathematical models to explain and study both product and service settings. Operational systems matter, but wherever these systems contain human discretion, people matter too.Context and Methodology: I primarily focus on the operational effects of discretion in the healthcare setting, where the literature frequently examines how providers shape a service system. My research empirically responds to each of my research questions with modern econometric and machine learning methods. In the first essay, I designed and implemented a field experiment among 145 healthcare clinics. In the second and third essays, I leverage archival data analysis methods.Conclusion: Operations research considers many facets of work: "What work should we do? When should we do it? How should we do it? And who should be doing it?" Given my focus on the role of people within the system, my work provides valuable clarity into how human discretion affects operational outcomes, and my insights empower future operations research to better understand the full spectrum of worker behavior.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2023

Mode of access: World Wide Web

ISBN: 9798438790679Subjects--Topical Terms:

3168311
Business administration.
Subjects--Index Terms:

DiscretionIndex Terms--Genre/Form:

542853
Electronic books.

The Human Factor : = The Behavioral Drivers and Operational Impact of Discretion.
LDR:03047nmm a2200385K 4500 001 2354693
005 20230501063855.5
006 m o d
007 cr mn ---uuuuu
008 241011s2022 xx obm 000 0 eng d
020 $a 9798438790679
035 $a (MiAaPQ)AAI29060498
035 $a AAI29060498
040 $a MiAaPQ $b eng $c MiAaPQ $d NTU
100 1 $a Niewoehner, Robert J., III. $3 3695053
245 1 4 $a The Human Factor : $b The Behavioral Drivers and Operational Impact of Discretion.
264 0 $c 2022
300 $a 1 online resource (138 pages)
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
500 $a Source: Dissertations Abstracts International, Volume: 83-11, Section: B.
500 $a Advisor: Staats, Bradley.
502 $a Thesis (Ph.D.)--The University of North Carolina at Chapel Hill, 2022.
504 $a Includes bibliographical references
520 $a Aim: Recent operations research acknowledges that agents in our operational systems have discretion to make decisions. Modeling this behavior requires assumptions, but these assumptions may induce gaps between models and real-world observations. In the end, these decisions coalesce firm-level outputs, both for good and ill. Despite this, deliberate system design can transform problematic deviance into productive discretion. In this dissertation, I detail three explorations of system design and the operational impact of human discretion.Background: The operations literature has a rich history of applying formal mathematical models to explain and study both product and service settings. Operational systems matter, but wherever these systems contain human discretion, people matter too.Context and Methodology: I primarily focus on the operational effects of discretion in the healthcare setting, where the literature frequently examines how providers shape a service system. My research empirically responds to each of my research questions with modern econometric and machine learning methods. In the first essay, I designed and implemented a field experiment among 145 healthcare clinics. In the second and third essays, I leverage archival data analysis methods.Conclusion: Operations research considers many facets of work: "What work should we do? When should we do it? How should we do it? And who should be doing it?" Given my focus on the role of people within the system, my work provides valuable clarity into how human discretion affects operational outcomes, and my insights empower future operations research to better understand the full spectrum of worker behavior.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2023
538 $a Mode of access: World Wide Web
650 4 $a Business administration. $3 3168311
650 4 $a Behavioral sciences. $3 529833
650 4 $a Health care management. $3 2122906
653 $a Discretion
653 $a Empirical operations
653 $a Healthcare
653 $a Productivity
655 7 $a Electronic books. $2 lcsh $3 542853
690 $a 0310
690 $a 0602
690 $a 0769
710 2 $a ProQuest Information and Learning Co. $3 783688
710 2 $a The University of North Carolina at Chapel Hill. $b Business Administration. $3 1026784
773 0 $t Dissertations Abstracts International $g 83-11B.
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=29060498 $z click for full text (PQDT)