東華大學圖書館 |

Language: English

Back

Switch To: Labeled | MARC Mode | ISBD

How you do-- what you do = create se...

Livingston, Bob, (1937-.)

Amazon

博客來

How you do-- what you do = create service excellence that wins clients for life /

Record Type:	Electronic resources : Monograph/item
Title/Author:	How you do-- what you do/ by Bob Livingston.
Reminder of title:	create service excellence that wins clients for life /
Author:	Livingston, Bob,
Published:	New York :McGraw-Hill, : c2008.,
Description:	xi, 296 p. :ill.
Subject:	Customer services. -
Online resource:	https://lb30.libraryandbook.net/Book_detial/EB978007159278901Click for full text (McGrawHill)
ISBN:	9780071592789 (alk. paper)

How you do-- what you do = create service excellence that wins clients for life /
Livingston, Bob,1937-.

How you do-- what you docreate service excellence that wins clients for life /[electronic resource] :by Bob Livingston. - New York :McGraw-Hill,c2008. - xi, 296 p. :ill.

ISBN: 9780071592789 (alk. paper)

LCCN: 2008011683Subjects--Topical Terms:

657636
Customer services.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .L585 2008

Dewey Class. No.: 658.8/12

How you do-- what you do = create service excellence that wins clients for life /
LDR:00671cmm a2200193 i 4500 001 2329801
006 m d
007 cr nn muauu
008 240326s2008 nyua s 001 0 eng
010 $a 2008011683
020 $a 9780071592789 (alk. paper)
020 $a 9780071641753
040 $a DLC $c DLC $d DLC
041 0 $a eng
050 0 0 $a HF5415.5 $b .L585 2008
082 0 0 $a 658.8/12 $2 22
100 1 $a Livingston, Bob, $d 1937-. $3 1016756
245 1 0 $a How you do-- what you do $h [electronic resource] : $b create service excellence that wins clients for life / $c by Bob Livingston.
260 $a New York : $b McGraw-Hill, $c c2008.
300 $a xi, 296 p. : $b ill.
650 0 $a Customer services. $3 657636
650 0 $a Customer relations. $3 578582
655 7 $a Electronic books. $2 lcsh $3 542853
856 4 $u https://lb30.libraryandbook.net/Book_detial/EB978007159278901 $z Click for full text (McGrawHill)