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Warranty chain management = digitali...

Liao, Albert.

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Warranty chain management = digitalization and sustainability /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Warranty chain management/ by Albert Liao.
其他題名:	digitalization and sustainability /
作者:	Liao, Albert.
出版者:	Singapore :Springer Nature Singapore : : 2022.,
面頁冊數:	xiv, 490 p. :ill., digital ;24 cm.
內容註:	1. Overview -- 2. Warranty Policy -- 3. Warranty Plan -- 4. Claim Management -- 5. Spare Parts Management.
Contained By:	Springer Nature eBook
標題:	Business logistics - Management. -
電子資源:	https://doi.org/10.1007/978-981-19-2104-9
ISBN:	9789811921049

Warranty chain management = digitalization and sustainability /
Liao, Albert.

Warranty chain managementdigitalization and sustainability /[electronic resource] :by Albert Liao. - Singapore :Springer Nature Singapore :2022. - xiv, 490 p. :ill., digital ;24 cm. - Management for professionals,2192-810X. - Management for professionals..

1. Overview -- 2. Warranty Policy -- 3. Warranty Plan -- 4. Claim Management -- 5. Spare Parts Management.

This book aims to provide a systemic viewpoint for enterprise to establish the warranty chain management system. This book includes warranty management practice, reverse logistics, product reliability engineering, data statistics and analysis, industry 4.0 and artificial intelligence, circular supply chain and sustainable design, and other basic theories and case descriptions. The author has many years' experience in academic and industrial management, and provides a management framework that especially takes into account (1) the implementation aspect - promotion of warranty plan and statistical analysis of data; (2) strategic aspect - digital application and sustainable development, with an overall system building point of view to describe the steps of warranty chain management step by step. There are rich industry cases in this book which has highly reference value for students, researchers and practitioners. Also this book fits to be used as teaching and training material in engineering management, which builds an overview of the product life cycle management from warranty service till the recovery stage.

ISBN: 9789811921049

Standard No.: 10.1007/978-981-19-2104-9doiSubjects--Topical Terms:

756850
Business logistics
--Management.

LC Class. No.: HD38.5 / .L53 2022

Dewey Class. No.: 658.5

Warranty chain management = digitalization and sustainability /
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