Humanistic perspectives in hospitali...
Ogunyemi, Kemi.

FindBook      Google Book      Amazon      博客來     
  • Humanistic perspectives in hospitality and tourism.. Volume II,. CSR and person-centred care
  • 紀錄類型: 書目-電子資源 : Monograph/item
    正題名/作者: Humanistic perspectives in hospitality and tourism./ edited by Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi.
    其他題名: CSR and person-centred care
    其他作者: Ogunyemi, Kemi.
    出版者: Cham :Springer International Publishing : : 2022.,
    面頁冊數: xxi, 312 p. :ill. (some col.), digital ;24 cm.
    內容註: Chapter 1: Introducing the second volume -- Part 1: Know Your Customer -- Chapter 2: Finding our Roots: The Historical Practice of Hospitality -- Chapter 3: Why Serve? The theory/philosophy of service. -- Chapter 4: Internal Customers: Relating with colleagues -- Chapter 5: The External Customer -- Chapter 6: Working with the Customer in Mind -- Part 2: The Social Impact -- Chapter 7: Cultural aspects of hospitality and anthropology of celebrations and feasts -- Chapter 8: Hospitality in extraordinary circumstances -- Chapter 9: Human Sexuality and Hospitality and Tourism -- Chapter 10: Harnessing Technology for Hospitality and Tourism -- Chapter 11: Sustainability Dimensions of Hospitality and Tourism -- Chapter 12: Interactive session tools: Caselets for stimulating discussions -- Chapter 13: Final Considerations on Good Practices in the Sector -- Appendix: Possible Study Questions.
    Contained By: Springer Nature eBook
    標題: Hospitality industry - Social aspects. -
    電子資源: https://doi.org/10.1007/978-3-030-95585-4
    ISBN: 9783030955854
館藏地:  出版年:  卷號: 
館藏
  • 1 筆 • 頁數 1 •
  • 1 筆 • 頁數 1 •
多媒體
評論
Export
取書館
 
 
變更密碼
登入