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Agency Acceptance and Cultural Impac...

Widener, Kelly R.

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Agency Acceptance and Cultural Impacts in the Use of Social Media to Support Federal Transparency.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Agency Acceptance and Cultural Impacts in the Use of Social Media to Support Federal Transparency./
Author:	Widener, Kelly R.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	151 p.
Notes:	Source: Dissertations Abstracts International, Volume: 81-04, Section: B.
Contained By:	Dissertations Abstracts International81-04B.
Subject:	Public administration. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=13900000
ISBN:	9781085798549

Agency Acceptance and Cultural Impacts in the Use of Social Media to Support Federal Transparency.
Widener, Kelly R.

Agency Acceptance and Cultural Impacts in the Use of Social Media to Support Federal Transparency. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 151 p.

Source: Dissertations Abstracts International, Volume: 81-04, Section: B.

Thesis (D.P.A.)--Capella University, 2019.

This item must not be sold to any third party vendors.

This study examines and applies the Unified Theory of Acceptance and Use of Technology (UTAUT) to staff interviews and agency observations in a federal workforce environment to identify impacting factors that could result in decreasing the effectiveness of these technology use and transparency efforts. The study's resulting insight also provides actionable information that can be used to inform current and future agency policy and practices related to social media staff and uses for transparency. Following an interview protocol designed to gather qualitative data from the staff related to the four constructs within the UTAUT (social influence, effort expectancy, performance expectancy, and facilitating conditions), an analysis supported the identification of categories and themes that represent potential impacting factors between the staff's perceptions and attitudes and effective workplace behavior actions toward transparency social media use. The data analysis shows general insight into the workforce staff that can support public administrators and managers to better anticipate social media (and other technology) acceptance from the staff, as well as have an ability to predict staff behavior uses toward the platforms, ultimately ensuring optimal policies, team structures, and practices are in place and implemented to successfully meet federal transparency requirements.

ISBN: 9781085798549Subjects--Topical Terms:

531287
Public administration.
Subjects--Index Terms:

Behaviors

Agency Acceptance and Cultural Impacts in the Use of Social Media to Support Federal Transparency.
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