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The Moderating Effect of Emotional I...

Conrad, Charles.

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The Moderating Effect of Emotional Intelligence on the Relationship between Servant Leadership and Organizational Citizenship Behavior in the Medical Device Industry.

Record Type:	Electronic resources : Monograph/item
Title/Author:	The Moderating Effect of Emotional Intelligence on the Relationship between Servant Leadership and Organizational Citizenship Behavior in the Medical Device Industry./
Author:	Conrad, Charles.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	157 p.
Notes:	Source: Dissertations Abstracts International, Volume: 80-11, Section: A.
Contained By:	Dissertations Abstracts International80-11A.
Subject:	Organization Theory. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=13865578
ISBN:	9781392119914

The Moderating Effect of Emotional Intelligence on the Relationship between Servant Leadership and Organizational Citizenship Behavior in the Medical Device Industry.
Conrad, Charles.

The Moderating Effect of Emotional Intelligence on the Relationship between Servant Leadership and Organizational Citizenship Behavior in the Medical Device Industry. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 157 p.

Source: Dissertations Abstracts International, Volume: 80-11, Section: A.

Thesis (Ph.D.)--Regent University, 2019.

This item must not be sold to any third party vendors.

The quantitative research tested the moderating effects of the emotional intelligence constructs of intrapersonal, interpersonal, adaptability, stress management, and general mood on the relationship between the single construct servant leadership and the constructs of organizational citizenship behavior, including interpersonal helping, individual initiative, personal industry, and loyal boosterism, resulting in the creation of 20 separate hypotheses. The sample population included 104 usable responses out of the 112 total respondents (N = 104) within the U.S. medical device industry. Multiple hierarchal regression analysis validated that 8 of the hypotheses indicated a moderating effect on the servant leadership and organizational citizenship behavior relationship. The construct of stress management did not moderate any of the servant leader and organizational citizenship behavior relationship constructs, while the personal industry construct of organizational citizenship behavior indicated a statistical significant relationship with the other four emotional intelligence constructs. The research concluded with a focus on the significance of the findings and the theoretical implications resulting from the research leading to recommendations for future research. This research provided supporting evidence for the importance of emotional intelligence within organizational leadership theory by demonstrating the moderating effect on organizational production, thereby providing further support on the importance of including emotional intelligence training within medical device organizational sales and marketing training programs.

ISBN: 9781392119914Subjects--Topical Terms:

3432359
Organization Theory.
Subjects--Index Terms:

Medical device

The Moderating Effect of Emotional Intelligence on the Relationship between Servant Leadership and Organizational Citizenship Behavior in the Medical Device Industry.
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520 $a The quantitative research tested the moderating effects of the emotional intelligence constructs of intrapersonal, interpersonal, adaptability, stress management, and general mood on the relationship between the single construct servant leadership and the constructs of organizational citizenship behavior, including interpersonal helping, individual initiative, personal industry, and loyal boosterism, resulting in the creation of 20 separate hypotheses. The sample population included 104 usable responses out of the 112 total respondents (N = 104) within the U.S. medical device industry. Multiple hierarchal regression analysis validated that 8 of the hypotheses indicated a moderating effect on the servant leadership and organizational citizenship behavior relationship. The construct of stress management did not moderate any of the servant leader and organizational citizenship behavior relationship constructs, while the personal industry construct of organizational citizenship behavior indicated a statistical significant relationship with the other four emotional intelligence constructs. The research concluded with a focus on the significance of the findings and the theoretical implications resulting from the research leading to recommendations for future research. This research provided supporting evidence for the importance of emotional intelligence within organizational leadership theory by demonstrating the moderating effect on organizational production, thereby providing further support on the importance of including emotional intelligence training within medical device organizational sales and marketing training programs.
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