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Exploring the Accessibility of Home-...
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Pradhan, Alisha.
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Exploring the Accessibility of Home-Based, Voice-controlled Intelligent Personal Assistants.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Exploring the Accessibility of Home-Based, Voice-controlled Intelligent Personal Assistants./
作者:
Pradhan, Alisha.
出版者:
Ann Arbor : ProQuest Dissertations & Theses, : 2018,
面頁冊數:
141 p.
附註:
Source: Masters Abstracts International, Volume: 80-01.
Contained By:
Masters Abstracts International80-01.
標題:
Social research. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10793196
ISBN:
9780438145924
Exploring the Accessibility of Home-Based, Voice-controlled Intelligent Personal Assistants.
Pradhan, Alisha.
Exploring the Accessibility of Home-Based, Voice-controlled Intelligent Personal Assistants.
- Ann Arbor : ProQuest Dissertations & Theses, 2018 - 141 p.
Source: Masters Abstracts International, Volume: 80-01.
Thesis (M.S.)--University of Maryland, College Park, 2018.
This item is not available from ProQuest Dissertations & Theses.
From an accessibility perspective, home-based, voice-controlled intelligent personal assistants (IPAs) have the potential to greatly expand speech interaction beyond dictation and screenreader output. This research examines the accessibility of off-the-shelf IPAs (e.g., Amazon Echo) by conducting two exploratory studies. To explore the use of IPAs by people with disabilities, we analyzed 346 Amazon Echo reviews mentioning users with disabilities, followed by interviews with 16 visually impaired IPA users. Although some accessibility challenges exist, individuals with a range of disabilities are using IPAs, including unexpected uses such as speech therapy and memory aids. The second study involved a three-week deployment of Echo Dot, a popular IPA, with five older adults who use technology infrequently. Findings indicate preferences for using IPAs over traditional computing devices. We identify design implications to improve IPAs for this population. Both studies highlight issues of discoverability and the need for feature-rich voice-based applications. The findings of this research can inform future work on accessible voice-based IPAs.
ISBN: 9780438145924Subjects--Topical Terms:
2122687
Social research.
Subjects--Index Terms:
Accessibility
Exploring the Accessibility of Home-Based, Voice-controlled Intelligent Personal Assistants.
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From an accessibility perspective, home-based, voice-controlled intelligent personal assistants (IPAs) have the potential to greatly expand speech interaction beyond dictation and screenreader output. This research examines the accessibility of off-the-shelf IPAs (e.g., Amazon Echo) by conducting two exploratory studies. To explore the use of IPAs by people with disabilities, we analyzed 346 Amazon Echo reviews mentioning users with disabilities, followed by interviews with 16 visually impaired IPA users. Although some accessibility challenges exist, individuals with a range of disabilities are using IPAs, including unexpected uses such as speech therapy and memory aids. The second study involved a three-week deployment of Echo Dot, a popular IPA, with five older adults who use technology infrequently. Findings indicate preferences for using IPAs over traditional computing devices. We identify design implications to improve IPAs for this population. Both studies highlight issues of discoverability and the need for feature-rich voice-based applications. The findings of this research can inform future work on accessible voice-based IPAs.
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