Usability testing for survey research
Geisen, Emily,

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  • Usability testing for survey research
  • Record Type: Electronic resources : Monograph/item
    Title/Author: Usability testing for survey research/ Emily Geisen, Jennifer Romano Bergstrom.
    Author: Geisen, Emily,
    other author: Bergstrom, Jennifer Romano,
    Published: Cambridge, MA :Morgan Kaufmann, : 2017.,
    Description: 1 online resource (xix, 230 p.) :ill.
    [NT 15003449]: Front Cover; Usability Testing for Survey Research; Copyright Page; Dedications; Contents; About the Authors; Acknowledgments; Introduction; Who Should Read This Book?; How Is This Book Organized?; Chapter 1: Usability and UsabilityTesting; Chapter 2: Respondent-Survey Interaction; Chapter 3: Adding Usability Testing to the Survey Process; Chapter 4: Planning for Usability Testing; Chapter 5: Developing the Usability Testing Protocol; Chapter 6: Think Aloud and Verbal-Probing Techniques; Chapter 7: Conducting Usability Sessions; Chapter 8: Analyzing and Reporting Results; Glossary of Terms.
    [NT 15003449]: 1 Usability and Usability TestingA Brief History; Defining Modern Usability; Defining Usability for Surveys; The Product; The Specified Users of the Product; The Goals of the Users; The Context of Use; Metrics of Evaluation; Importance of Usability Testing as a Pretesting Methodology; Usability Testing Does Not Replace Good Design; Overview of the Usability Testing Process; References; 2 Respondent-Survey Interaction; Sources of Potential Errors in Surveys; Errors of Nonobservation; Errors of Observation; How Respondents Answer Survey Questions; How Respondents Interact With Surveys.
    [NT 15003449]: Usability Model for SurveysInterpreting the Design; What Meaning Do Respondents Assign to Visual Design and Layout?; How Do Respondents Believe the Survey Works?; Completing Actions and Navigating; How Well Does the Survey Support Respondents' Ability to Complete Tasks and Goals?; How Well Do Respondents Follow Navigational Cues and Instructions?; Processing Feedback; How Do Respondents Interpret and React to the Survey Feedback in Response to Their Actions?; How WellDoes the Survey Help Respondents Identify, Interpret, and Resolve Errors?; References.
    [NT 15003449]: 3 Adding Usability Testing to the Survey ProcessIterative Design and Testing; Reasons for More Rounds, Fewer Participants; Smaller Rounds Support Collaboration; Iterative Usability Study Example; What to Test and When; Survey Concept or Approach; Existing Survey; Similar Survey or Competitor Survey; Survey Software Packages; Paper Prototype; Wireframe; Early Interactive Prototype; Selected Interactive Questions; Mobile Version of a Survey; Fully Programmed or Revised Survey; Usability Testing Continuum; References; 4 Planning for Usability Testing; Participant Selection.
    [NT 15003449]: Determining Participant-Selection CriteriaDetermining Sample Sizes; Participant Recruitment; Existing Participant Lists (Existing Frame); No Participant Lists (Constructed Frame); Testing Equipment, Environment, and Materials; Usability Testing Equipment; Recording Equipment; Audio Recordings; Screen Recordings for Desktop/Laptops; Screen Recordings for Mobile Devices; Eye-Tracking Equipment; Where to Conduct Sessions; Laboratory Usability Testing; In-the-Field Usability Testing; Remote Usability Testing; Choosing the Best Method; Practical Considerations; How Long Should the Sessions Be?
    Subject: Surveys - Methodology. -
    Online resource: https://www.sciencedirect.com/science/book/9780128036563
    ISBN: 9780128036815 (electronic bk.)
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