Service science and the information ...
Grandbois, Yvonne de,

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  • Service science and the information professional
  • 紀錄類型: 書目-電子資源 : Monograph/item
    正題名/作者: Service science and the information professional/ Yvonne de Grandbois.
    作者: Grandbois, Yvonne de,
    出版者: Stanton Harcourt :Chandos Publishing is an imprint of Elsevier, : 2016.,
    面頁冊數: 1 online resource.
    附註: Includes index.
    內容註: Front Cover; Service Science and the Information Professional; Copyright Page; Dedication; Contents; Readers Info; Acknowledgements; Prologue; 1 Service, Systems, and Science; A Service is ... ; Service Defined; Service Described: The IHIP Paradigm; Classifying Services; The Standard Industrial Classification; Typologies of Services; Trade of Goods and Services; Products and Services and Their Differences; The Product-Service Continuum; Organizational Models; Risk Factors; The Contact Factor; Service-dominant view; Self-Service; Self-Service Technologies; Super Service.
    內容註: Sustainability and ServicesWhat Is a Service System?; Systems and Functions; Holistic Service Systems; Service Systems Expand; Service Systems in Information Work; Library 2.0 and the Long Tail; How to Apply the Long Tail to Information Work; Library 3.0; The Knowledge Economy and Life-Long Learning; The International Information Sector; Research4Life; The Bigger Picture; References; 2 The Story of Service Science; The Shift to a Knowledge Economy; Agricultural, Industrial, and Post-Industrial Economies; Types of Economic Sectors; The Economic Importance of Services.
    內容註: The Servitization of BusinessThe Rise of the Service Sector; Reasons for the Shift; In Tandem with the Shift?; Toward an Economy of Service and Knowledge; The IBM Story; Getting Started; Service Science; Basic Components; Who Can Benefit from Service Science?; Forward into Satisfaction; References; 3 Synergies: Service Science and the Information Sector; Participating in the Service Science Explosion; Information Professionals and Service; The Economy and Service Science; The Energy of New Vistas; Research Opportunities; Two Major Studies for Research Priorities in Services.
    內容註: Fast Forward to 2015A New Profile for the Knowledge Worker; An Academic Home for Service Science; iSchools; The iSchool Proposal; Who is Teaching What?; What are iSchools Teaching?; An Outside Opinion; A Service Science Look at Libraries; Moving On; References; 4 Service Science for a Smarter Planet; A Smarter Planet; The Internet of Things; IoT Comes on Stage; Other Practical Applications; Early Thought Leaders; Big Data; Not Only Big Business; Analytics; Cloud Computing; Cognitive Computing; The Circular Economy; Smarter Planet Initiative; Another Opinion; Smarter Cities.
    內容註: Other Concepts of Whole Service CitiesMaking a Difference; Service Science and Social Value; Instrumented, Interconnected, Intelligent; References; 5 Credit, Community, and Questions; The Ground Work: Giving Credit; The Community; International Society of Service Innovation Professionals; Special Interest Groups; California Center for Service Science; Centers and Networks; Swiss Institute of Service Science; Karlsruhe Service Research Institute; Some Questions; Service Science in iSchools; Jobs of the Future; Smart Universities; 2007 White Paper Recommendations; References; Epilogue.
    標題: Information science. -
    電子資源: https://www.sciencedirect.com/science/book/9781843346494
    ISBN: 9781780633138 (electronic bk.)
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