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A manifesto for ombudsman reform

Kirkham, Richard.

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A manifesto for ombudsman reform

Record Type:	Electronic resources : Monograph/item
Title/Author:	A manifesto for ombudsman reform/ edited by Richard Kirkham, Chris Gill.
other author:	Kirkham, Richard.
Published:	Cham :Springer International Publishing : : 2020.,
Description:	xv, 163 p. :ill., digital ;24 cm.
[NT 15003449]:	1. Introduction, Chris Gill And Richard Kirkham -- 2. Five Principles For A New Public Services Ombudsman, Richard Kirkham And Chris Gill -- 3. The Public Services Ombud And The Claims Of Democracy, Nick O'brien -- 4. The Ombud's Jurisdiction: Integration, Specialism, And Territorial Scope, Carolyn Hirst And Chris Gill -- 5. The Ombud And Own-Initiative Investigation Powers, Chris Gill -- 6. The Ombud And "Complaint Standards Authority" Powers", Chris Gill -- 7. Managing Complaints: Focusing On Users And Non-Users Of The System, Naomi Creutzfeldt -- 8. Strengthening Procedural Fairness And Transparency Through Ombudsman Legislation, Richard Kirkham -- 9. The Challenges Of Independence, Accountability And Governance In The Ombudsman Sector, Brian Thompson.
Contained By:	Springer eBooks
Subject:	Ombudspersons. -
Online resource:	https://doi.org/10.1007/978-3-030-40612-7
ISBN:	9783030406127

A manifesto for ombudsman reform
A manifesto for ombudsman reform[electronic resource] /edited by Richard Kirkham, Chris Gill. - Cham :Springer International Publishing :2020. - xv, 163 p. :ill., digital ;24 cm.

1. Introduction, Chris Gill And Richard Kirkham -- 2. Five Principles For A New Public Services Ombudsman, Richard Kirkham And Chris Gill -- 3. The Public Services Ombud And The Claims Of Democracy, Nick O'brien -- 4. The Ombud's Jurisdiction: Integration, Specialism, And Territorial Scope, Carolyn Hirst And Chris Gill -- 5. The Ombud And Own-Initiative Investigation Powers, Chris Gill -- 6. The Ombud And "Complaint Standards Authority" Powers", Chris Gill -- 7. Managing Complaints: Focusing On Users And Non-Users Of The System, Naomi Creutzfeldt -- 8. Strengthening Procedural Fairness And Transparency Through Ombudsman Legislation, Richard Kirkham -- 9. The Challenges Of Independence, Accountability And Governance In The Ombudsman Sector, Brian Thompson.

This book seeks to persuade policy-makers and legislators of the need for legislative reform of the ombudsman sector, and to evidence the ways in which such reformative legislation can be designed. In pursuing this goal, this book represents an academic response to a challenge laid down by the current Parliamentary Ombudsman in February 2018, at a JUSTICE event. It draws on the original research of the authors and bases its proposals for reform on a fundamental re-assessment of the focus and purpose of ombudsman systems. A Manifesto for Ombudsman Reform deals with key, recurring controversies in ombudsman scholarship, including the role that the ombudsman should be fulfilling, the procedures it should employ, the powers that are necessary for effectiveness, and the means of ensuring both freedom of operation and accountability. It will inform academic and policy debates about the future of the ombudsman institution in the UK and its analysis should be of interest to academics and policy-makers in other jurisdictions.

ISBN: 9783030406127

Standard No.: 10.1007/978-3-030-40612-7doiSubjects--Topical Terms:

3449018
Ombudspersons.

LC Class. No.: K3416 / .M365 2020

Dewey Class. No.: 342.0667

A manifesto for ombudsman reform
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505 0 $a 1. Introduction, Chris Gill And Richard Kirkham -- 2. Five Principles For A New Public Services Ombudsman, Richard Kirkham And Chris Gill -- 3. The Public Services Ombud And The Claims Of Democracy, Nick O'brien -- 4. The Ombud's Jurisdiction: Integration, Specialism, And Territorial Scope, Carolyn Hirst And Chris Gill -- 5. The Ombud And Own-Initiative Investigation Powers, Chris Gill -- 6. The Ombud And "Complaint Standards Authority" Powers", Chris Gill -- 7. Managing Complaints: Focusing On Users And Non-Users Of The System, Naomi Creutzfeldt -- 8. Strengthening Procedural Fairness And Transparency Through Ombudsman Legislation, Richard Kirkham -- 9. The Challenges Of Independence, Accountability And Governance In The Ombudsman Sector, Brian Thompson.
520 $a This book seeks to persuade policy-makers and legislators of the need for legislative reform of the ombudsman sector, and to evidence the ways in which such reformative legislation can be designed. In pursuing this goal, this book represents an academic response to a challenge laid down by the current Parliamentary Ombudsman in February 2018, at a JUSTICE event. It draws on the original research of the authors and bases its proposals for reform on a fundamental re-assessment of the focus and purpose of ombudsman systems. A Manifesto for Ombudsman Reform deals with key, recurring controversies in ombudsman scholarship, including the role that the ombudsman should be fulfilling, the procedures it should employ, the powers that are necessary for effectiveness, and the means of ensuring both freedom of operation and accountability. It will inform academic and policy debates about the future of the ombudsman institution in the UK and its analysis should be of interest to academics and policy-makers in other jurisdictions.
650 0 $a Ombudspersons. $3 3449018
650 0 $a Administrative law. $3 629563
650 0 $a Complaints (Administrative procedure) $3 3451444
650 1 4 $a Criminal Justice. $3 3250768
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650 2 4 $a Social Justice, Equality and Human Rights. $3 2182122
650 2 4 $a Human Rights and Crime. $3 3227305
650 2 4 $a Human Rights. $3 760752
700 1 $a Kirkham, Richard. $3 3451442
700 1 $a Gill, Chris. $3 3451443
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856 4 0 $u https://doi.org/10.1007/978-3-030-40612-7
950 $a Law and Criminology (Springer-41177)