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Exploring service science = 10th Int...

International Conference on Exploring Services Science (2020 :)

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Exploring service science = 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Exploring service science/ edited by Henriqueta Novoa, Monica Dragoicea, Niklas Kuhl.
Reminder of title:	10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /
remainder title:	IESS 2020
other author:	Novoa, Henriqueta.
corporate name:	International Conference on Exploring Services Science
Published:	Cham :Springer International Publishing : : 2020.,
Description:	xi, 400 p. :ill. (some col.), digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Computer science - Congresses. -
Online resource:	https://doi.org/10.1007/978-3-030-38724-2
ISBN:	9783030387242

Exploring service science = 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /
Exploring service science10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /[electronic resource] :IESS 2020edited by Henriqueta Novoa, Monica Dragoicea, Niklas Kuhl. - Cham :Springer International Publishing :2020. - xi, 400 p. :ill. (some col.), digital ;24 cm. - Lecture notes in business information processing,3771865-1348 ;. - Lecture notes in business information processing ;377..

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

ISBN: 9783030387242

Standard No.: 10.1007/978-3-030-38724-2doiSubjects--Topical Terms:

606819
Computer science
--Congresses.

LC Class. No.: QA75.5 / .I58 2020

Dewey Class. No.: 005.7

Exploring service science = 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020 : proceedings /
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