東華大學圖書館 |

Resident Perspectives of the Resident-Tourist Relationship: Examining Tourist Attractiveness and Social Determinants Affecting Jeju Residents' Satisfaction and Commitment towards Chinese Tourists.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Resident Perspectives of the Resident-Tourist Relationship: Examining Tourist Attractiveness and Social Determinants Affecting Jeju Residents' Satisfaction and Commitment towards Chinese Tourists./
作者:	Kim, Gyunghoon.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2018,
面頁冊數:	314 p.
附註:	Source: Dissertations Abstracts International, Volume: 80-12, Section: A.
Contained By:	Dissertations Abstracts International80-12A.
標題:	Social research. -
電子資源:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10810960
ISBN:	9781392240113

Resident Perspectives of the Resident-Tourist Relationship: Examining Tourist Attractiveness and Social Determinants Affecting Jeju Residents' Satisfaction and Commitment towards Chinese Tourists.
Kim, Gyunghoon.

Resident Perspectives of the Resident-Tourist Relationship: Examining Tourist Attractiveness and Social Determinants Affecting Jeju Residents' Satisfaction and Commitment towards Chinese Tourists. - Ann Arbor : ProQuest Dissertations & Theses, 2018 - 314 p.

Source: Dissertations Abstracts International, Volume: 80-12, Section: A.

Thesis (Ph.D.)--Clemson University, 2018.

This item must not be added to any third party search indexes.

Successful tourism is based on a good relationship between tourists and the residents. To date, the resident-tourist relationship has been understood through two major approaches. The studies emphasizing the industrial aspects of tourism consider tourists as customers who bring economic benefits to a destination, while seeing residents as beneficiaries of the tourists' expenditure during their trip. Other studies that see the resident-tourist relationship in terms of a host-guest relationship assume that residents, as hosts, should treat their guests with respect, while disregarding the industrial aspects of tourism. These two approaches have amplified the skewed and incomplete understanding of the resident-tourist relationship, while disregarding the importance of reciprocity and the merchandized purpose of the exchanges in this relationship.This dissertation explored the resident perspective in the resident-tourist relationship throughout three journal articles using a case study of Jeju Island, South Korea. In Study One, the concepts of tourist attractiveness, resident satisfaction, and resident commitment were explored and operated through a mixed-method approach in order to examine the resident perception of tourists and their attitude towards relationships with tourists. This study posited that tourist attractiveness includes five sub-dimensions: tourist familiarity, tourist financial capacity, tourist responsibility, positive tourist influence, and negative tourist influence.Using the constructs established in Study One, Study Two examined the relationship among the variables in order to examine the mechanism of residents' sequential decision making process in the resident-tourist relationship: how their perception of and their relationship with tourists predict their reactions. The structural equation model (SEM) showed the statistically significant relationships between the variables, indicating tourist attractiveness is a crucial predictor of resident satisfaction with relationships with tourists and resident satisfaction leads to resident commitment to a future relationship with tourists.Study Three adopted and operated a theoretical framework of the social determinants suggested by Urry (2002) in order to explore the social-contextual factors influencing the resident-tourist relationship. Of the nine determinants of the original framework, seven remained after the purification of the factors: ratio of tourist to resident; tourist's level of involvement in tourist attractions; organization of the tourism industry (primary and second industry; tertiary industry); economic and social differences; needs of standard services (restaurant and food service; travel service); tourism-friendly government and policies; and the extent to which tourists are blamed for local problems. In addition, the SEM analysis of the seven dimensions showed that six of these social determinants-the exception being tourism-friendly government and policy-had significant influences on the resident-tourist relationship.The approach used in this research is consistent with the sustainable tourism paradigm, which emphasizes community participation as a way to express the needs of residents as well as to improve tourist satisfaction, given that the resident is part of the tourist experience and an important stakeholder. These studies also provided an opportunity to rethink our traditional understanding of the relationship between residents and tourists, one that has often been described in terms of a host-guest relationship, by reminding us that it is business-like relationship pursuing rewards or benefits from each other.

ISBN: 9781392240113Subjects--Topical Terms:

2122687
Social research.

Resident Perspectives of the Resident-Tourist Relationship: Examining Tourist Attractiveness and Social Determinants Affecting Jeju Residents' Satisfaction and Commitment towards Chinese Tourists.
LDR:04994nmm a2200373 4500 001 2209484
005 20191105130457.5
008 201008s2018 ||||||||||||||||| ||eng d
020 $a 9781392240113
035 $a (MiAaPQ)AAI10810960
035 $a (MiAaPQ)clemson:14870
035 $a AAI10810960
040 $a MiAaPQ $c MiAaPQ
100 1 $a Kim, Gyunghoon. $3 3436575
245 1 0 $a Resident Perspectives of the Resident-Tourist Relationship: Examining Tourist Attractiveness and Social Determinants Affecting Jeju Residents' Satisfaction and Commitment towards Chinese Tourists.
260 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2018
300 $a 314 p.
500 $a Source: Dissertations Abstracts International, Volume: 80-12, Section: A.
500 $a Publisher info.: Dissertation/Thesis.
500 $a Advisor: Duffy, Lauren N.
502 $a Thesis (Ph.D.)--Clemson University, 2018.
506 $a This item must not be added to any third party search indexes.
506 $a This item must not be sold to any third party vendors.
520 $a Successful tourism is based on a good relationship between tourists and the residents. To date, the resident-tourist relationship has been understood through two major approaches. The studies emphasizing the industrial aspects of tourism consider tourists as customers who bring economic benefits to a destination, while seeing residents as beneficiaries of the tourists' expenditure during their trip. Other studies that see the resident-tourist relationship in terms of a host-guest relationship assume that residents, as hosts, should treat their guests with respect, while disregarding the industrial aspects of tourism. These two approaches have amplified the skewed and incomplete understanding of the resident-tourist relationship, while disregarding the importance of reciprocity and the merchandized purpose of the exchanges in this relationship.This dissertation explored the resident perspective in the resident-tourist relationship throughout three journal articles using a case study of Jeju Island, South Korea. In Study One, the concepts of tourist attractiveness, resident satisfaction, and resident commitment were explored and operated through a mixed-method approach in order to examine the resident perception of tourists and their attitude towards relationships with tourists. This study posited that tourist attractiveness includes five sub-dimensions: tourist familiarity, tourist financial capacity, tourist responsibility, positive tourist influence, and negative tourist influence.Using the constructs established in Study One, Study Two examined the relationship among the variables in order to examine the mechanism of residents' sequential decision making process in the resident-tourist relationship: how their perception of and their relationship with tourists predict their reactions. The structural equation model (SEM) showed the statistically significant relationships between the variables, indicating tourist attractiveness is a crucial predictor of resident satisfaction with relationships with tourists and resident satisfaction leads to resident commitment to a future relationship with tourists.Study Three adopted and operated a theoretical framework of the social determinants suggested by Urry (2002) in order to explore the social-contextual factors influencing the resident-tourist relationship. Of the nine determinants of the original framework, seven remained after the purification of the factors: ratio of tourist to resident; tourist's level of involvement in tourist attractions; organization of the tourism industry (primary and second industry; tertiary industry); economic and social differences; needs of standard services (restaurant and food service; travel service); tourism-friendly government and policies; and the extent to which tourists are blamed for local problems. In addition, the SEM analysis of the seven dimensions showed that six of these social determinants-the exception being tourism-friendly government and policy-had significant influences on the resident-tourist relationship.The approach used in this research is consistent with the sustainable tourism paradigm, which emphasizes community participation as a way to express the needs of residents as well as to improve tourist satisfaction, given that the resident is part of the tourist experience and an important stakeholder. These studies also provided an opportunity to rethink our traditional understanding of the relationship between residents and tourists, one that has often been described in terms of a host-guest relationship, by reminding us that it is business-like relationship pursuing rewards or benefits from each other.
590 $a School code: 0050.
650 4 $a Social research. $3 2122687
650 4 $a Economics. $3 517137
650 4 $a Recreation. $3 535376
650 4 $a Urban planning. $3 2122922
650 4 $a Asian studies. $3 1571829
690 $a 0344
690 $a 0501
690 $a 0814
690 $a 0999
690 $a 0342
710 2 $a Clemson University. $b Parks, Recreation, and Tourism Management. $3 1022803
773 0 $t Dissertations Abstracts International $g 80-12A.
790 $a 0050
791 $a Ph.D.
792 $a 2018
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10810960